Strategic Account Executive - Remote Eligible

Strategic Account Executive

Keeper is hiring a driven Strategic Account Executive to join our high producing B2B sales division. This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area!

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!

Join an elite group of proven performers and highly. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a Strategic Account Manager, you will work with an established client base and be responsible for growing revenue in these accounts using our industry-leading solutions.

Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows

Carry a revenue quota to meet or exceed sales targets within assigned strategic accounts

Build strong relationships and interact with executives and C-Level customer contacts

Work with strategic clients to manage and negotiate contract renewals, cross-sells and upsells

Expand Global Accounts across other business units and Geographies

Use Strategic selling motions to create meaningful relationships across existing and new teams with an account

Work with clients to establish business and technical goals & potential via regular technical discussions and Quarterly Business Reviews

Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals

Advise customers on best practices for securing and protecting their business against password related breaches

Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle

Demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers

Understand and navigate account procurement practices to negotiate licensing contracts

Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.

Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a Strategic Account Executive & Keeper expert

Drive customer advocacy in the form of references, referrals, and case studies

Perform data-driven reviews and analysis on customer portfolios to prioritize opportunity and risk; reliably renew and expand customer contracts, meeting and exceeding personal and team quotas

Champion and participate in the evolution of Keeper Security's own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives

Contribute towards the development of a strong team environment by upholding high work standards

Go the extra mile to ensure our customers are supported and successful

Create and present technical solutions to the C-Suite and executive boards

Travel to and from customer meetings (locally and nationally) and rent and/or operate a car on behalf of the company

5+ years of experience in full cycle or strategic growth SaaS sales; experience with growing strategic accounts required

Strong technical knowledge as it pertains to identity management software (SSO, Directory etc), implementation, onboarding & support

Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise

Experience working with and selling to enterprise organizations, C-Level Executives, IT and Cyber Security Executives

Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value

Energetic and self-motivated; a team player who is also a proactive and creative problem solver

Aptitude for learning software; strong with business applications

Ability to manage multiple priorities while maintaining strict attention to details

Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations

Working knowledge of Salesforce.com and Salesloft

Undergraduate degree preferred (BA/BS)

Experience working in the Cybersecurity or IAM industry is strongly preferred

Medical, Dental & Vision (Inclusive of domestic partnerships)

Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life

Voluntary Short/Long Term Disability Insurance

401 k (Roth/Traditional)

A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)