Senior Director, Training – Patient Support Services – Training Provided
K.A. Recruiting
Senior Director Training And Development
Join a global healthcare leader as a Senior Director overseeing training and development for Patient Support Services (PSS). This role leads strategy and execution of comprehensive training programs, spanning onboarding, skill-building, virtual and live training, for teams supporting patients across multiple therapeutic areas.
Highlights of the Role
Drive training strategy for field-based and internal PSS professionals, supporting specialty pharmaceuticals and biologics
Lead development of training programs including eLearning, virtual, live sessions, gamified learning, and on-demand modules
Collaborate across Sales, Marketing, Market Access, and internal stakeholders to integrate training into business operations
Manage training budgets, schedules, agency relationships, and ensure consistency across therapeutic areas
Support training alignment under the “One PSS” framework to enhance coordination and scalability
Compensation & Benefits
Salary: competitive - based on experience and qualifications
Potential for annual bonuses and long-term incentive awards
Robust healthcare benefits: medical, dental, vision, disability, and wellness programs
403(b) retirement plan with company match and age-based contributions
Paid time off including vacation, holidays, parental leave, and sick days
Financial support for DEA and licensure renewals
Opportunity to earn referral bonuses for successful physician hires
Career Development & Support
14 days of meeting/CME time with funding for certifications and professional memberships
CME week convertible to additional PTO
Mentorship and leadership development programs available
Relocation support up to $15,000
Partner placement assistance for dual-career moves
Structured onboarding and support from a dedicated internal team
About the Organization
This opportunity is with a mission-driven global healthcare company focused on transformative care across immunology, rare diseases, neurology, and oncology. With over 100,000 team members worldwide, the organization is committed to innovation, equity, and supporting its people through every stage of their careers.