Sales Engineer - Remote Eligible

Sales Engineer

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.

We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.

About the Role

Karbon is seeking a highly motivated and experienced Sales Engineer to join our dynamic team. As a Sales Engineer, you will be instrumental in creating raving fans among our prospects and customers. Your focus will be on helping them understand how our platform can drive their strategic business initiatives across the organization.

As a Sales Engineer, you will…

• Work with Sales as the ultimate product expert for how accounting, tax, and audit teams would leverage Karbon.
• You will bridge the gap between accounting industry knowledge, product functionality, and desired outcomes for Prospects.
• Thoroughly understand all aspects of the Karbon platform in order to explain and demo the technology to all types of users.
• Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our technology.
• Assist prospects and customers with Business Assessments (POCs, Pilots, Team Trials).
• Craft content to show customers how to leverage Karbon for specific use cases.
• Solution complex business and technical requirements and explain them in simple terms.
• Assist with RFPs and questionnaires in the context of sales cycles.
• Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.
• Contribute reusable assets to the Sales Engineering team and the company at-large to educate the full Sales Team in a scalable manner.
• Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.

About You

Candidates with the following qualifications and experience are encouraged to apply:

• 2-4 years of customer facing experience in a sales engineering role (pre-sales) or other relevant work experience.
• Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.
• Deep tax knowledge or experience
• Understanding of essential sales personas and workflows (including Forecasting and Prospecting)
• Excellent verbal and written communication skills.
• Strong interpersonal and teamwork skills.
• Passion for technology and problem solving.
• Able to make the complex sound simple!

Bonus Points If You Have:

• Accounting, Tax, or App industry experience
• Previous experience working at a company that sells Workflow, Accounting, or Project Management software
• Scaleup environment experience

Why Work At Karbon?

• Gain global experience across Australia, New Zealand, UK, and Canada
• Strong benefits package including:
• Flexible Time Off with an encouraged 4 weeks use per year
• Company paid medical for you and eligible spouse/partner and dependents
• Paid dental and vision and eligible spouse/partner and dependents
• 401(k) with company matching
• Flexible Spending Account
• Up to 8 weeks paid parental leave
• Work-from-home stipend
• Work with (and learn from) an experienced, high-performing team
• A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
• Be part of a fast-growing company that firmly believes in promoting high performers from within

The estimated base salary range for this role is:

$90,000 - $110,000 USD

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you.

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.