Test Engineer - Device

Mobile Device Testing Engineer

Insight Global is seeking a Mobile Device Testing Engineer with hands-on experience in wireless telecom ecosystems, including LTE and 5G technologies. This role involves testing mobile devices, analyzing logs, automating test scenarios, and collaborating with cross-functional teams to ensure device and network performance meets launch and post-launch standards.

Responsibilities:

• Develop and execute test plans for VoNR, VoWiFi, mobility, and other wireless features.
• Use tools like QXDM, ELT, adb, ssh, Wireshark, Splunk, Truecall, Axiom, Sable, EPCTool, NSM, nBA to monitor and troubleshoot device and network issues.
• Read and interpret OTA messages and UE logs to identify root causes of failures.
• Collaborate with automation developers to create and run test scripts using Python or AI-assisted tools.
• Monitor KPIs post-launch and recreate field issues in lab environments.
• File and manage tickets in JIRA and LabOps for OEM and network teams.
• Support network teams with troubleshooting and configuration validation (e.g., handovers, signal issues).
• Validate OEM test results and perform regression testing on software updates (MRs, security patches).
• Manage device inventory, software flashing, and activation/deactivation processes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and Requirements:

• Strong understanding of 5G SA vs NSA, EPSFB, and LTE technologies.
• Experience connecting devices to Qualcomm QXDM and MediaTek ELT tools.
• Ability to read OTA messages from QXDM & ELT logs.
• Ability to write or generate basic automation scripts and execute them on devices.
• Familiarity with Android and iOS platforms and various OEMs.
• Understanding of Android & NW tools: Truecall, Axiom, Sable, EPCTool, adb, ssh, NSM, nBA, Wireshark, and Splunk to name a few.
• Excellent communication and collaboration skills under pressure.
• 5+ years in mobile device testing or wireless telecom roles. Must be onsite 5 days a week.
• Experience with automation tools like Spirent or Eggplant.
• Knowledge of SIM/eSIM technologies.
• Familiarity with JIRA, Confluence, and device certification processes for MNO/MVNOs.