Service Advisor

Service Advisor

Don Hattan Chevrolet is booked for repairs and looking to grow! We are looking for an experienced, friendly, motivated person to fill our Service Advisor Position. Primary duties include scheduling appointments, checking in vehicles, recommending maintenance and repairs, and managing warranty claims and billing. This is a Mainline Service Advisor position, and is best suited to someone who has previous service writing experience. We offer an incredible work/life balance with paid holidays and no weekends. Our primary focus is providing exceptional customer care. You will be a front and center representative of our company.

Service Advisor Compensation and Benefits:

• Competitive, Performance-Based Pay
• No cap on commissions
• Our top-performing advisors earn over 100k per year
• Health Insurance, Dental & Vision, Gym Discounts, and more!
• Vacation Pay, Sick Leave, and Paid Holidays
• 401(K) with matching contribution (Traditional and Roth)
• Ongoing Training and Development

Service Advisor Responsibilities:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Service Advisor Requirements:

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant strongly preferred
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

Apply today and drive your career forward! Don Hattan Chevrolet is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.