Presales Principal Architect - Cloud

Principal Architect

The Principal Architect is responsible for designing and implementing comprehensive infrastructure solutions for HBS\'s diverse customer base. This role involves leading the adoption of emerging technologies and solutions while guiding clients through the adoption process. The Principal Architect will support presales efforts by collaborating with sales teams and the primary engineer to develop solution designs and proposals that meet customer needs. Additionally, they will play a critical role in building and maintaining standardized company-wide architectures to drive consistency and efficiency across the customer base. This position requires close collaboration with local engineering teams to architect large-scale projects and work with the primary engineer to deliver a successful outcome.

Roles and Responsibilities/Essential Functions:

• Customer Engagement & Presales:
• Lead presales efforts for Large Value Transactions (LVT\'s) by collaborating with sales teams and the primary engineer to create tailored solution designs and proposals.
• Educate sales teams on products and services to support effective solution selling.
• Foster collaboration across different business units to deliver a world-class customer experience.
• Act as an escalation point for primary engineer aligned to account.
• Ensure solution aligns with overall architecture and the primary engineer\'s strategy in the account.
• Own and execute the live hand-off of LVT projects to the assigned primary engineer.
• During that hand-off, discuss and gain acceptance from the primary engineer on expected project hours and deliverables.
• This is to be completed prior to the quote being shared with the customer.
• Defer presales requests to the applicable primary engineer, for accounts that have an assigned primary engineer.
• Upon request of the primary engineer, the Principal Architect may engage on presales opportunities.
• Project Leadership & Execution:
• Execute LVT projects in partnership with Project Managers and the primary engineer, ensuring timely and budget-conscious delivery.
• Partner with the primary engineer on complex projects involving multiple technologies, ensuring seamless integration and delivery.
• Provide leadership by articulating project needs to the Project Management Team and guiding Engineers to ensure accurate and timely completion of tasks.
• Partner with the Project Management Team, when applicable, to provide proactive updates on project timelines, resources, concerns, and progress to all stakeholders.
• Standards Development & Innovation:
• Contribute to the development of company-wide architectures, including product research, configuration standards, and best practices, to drive customer standardization and efficiency.
• Collaborate actively with sales and engineering teams to develop and maintain solution designs, technical documents, and standardized procedures.
• Assist in the creation and maintenance of engineering tools and resources to support project delivery and efficiency.
• Communication & Collaboration:
• Demonstrate strong communication skills and take a leadership role in team and customer meetings, promoting alignment and understanding.
• Work collaboratively within regional and virtual practices while maintaining a professional and respectful demeanor.
• Assist in communication and collaboration between primary engineer and other project engineers.
• Professional Development & Expertise:
• Maintain current industry and vendor-specific certifications.