Operations Assistant

Job Posting

Essential Functions

Provides for the safety, stability and well-being of children and families during the referral period

Delivers culturally competent, strengths-based case management services to children and families consistent with the evidence-based practice models

Establishes ongoing communication with foster parents to understand needs and coordinate appropriate responses/referrals

Assists with obtaining missing documents/supplies needed by the foster parents to provide adequate care for the child(ren) along with linking children/families with community resources

Assists in completing reports and providing administrative support as needed

Supports TFFH specialists in program management to ensure guidelines are followed

Assists in coordinating and hosting events

Facilitates development and implementation of support groups, Pressley Ridge and other training, mentoring, and incentives for both children and parents, including on-site activities for children and youth, and a virtual option for families when needed

Provides 24/7 availability to respond to and assist with emergency situations

Tracks TFFH training hours

Completes Monthly Audits and monthly record requests for TFFH homes and children

Tracks Incentives for TFFH homes

Gathers renewal paperwork for the assigned worker from the TFFH home

Completes annual TFFH Family Assessments

Assists in locating respite for TFFHs

Assists in monitoring billing

Assists in creating flyers and other materials for the TFFH Program

Enters data as requested into the electronic records system

Assists with community outreach regarding TFFH as requested

Attends visits with TFFH specialists and helps with some documentation

Answers all communications (phone calls, texts, emails, letters) and responds in a timely manner

Requires the ability to maintain strict confidentiality

Performs clerical duties as required

Compiles data collection from staff and submits required reports

Reviews inventory levels of supplies monthly

Job may require the employee to be able to regularly drive to various DCCCA locations and other business locations throughout the day including early morning or evening hours

Education, Experience, and Licensure

Requires a high school diploma or general education diploma (GED)

Requires at least two years of experience

Requires a detailed understanding of foster parenting

Must possess a valid state Driver\'s License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization\'s insurability standard as defined by DCCCA policy. Availability of reliable transportation is required for this position