Minimum Qualifications:
High school diploma or equivalency certificate
Ability to work under pressure and to meet multiple, concurrent deadlines
Demonstrated skills working with relevant computer programs required
Dependable vehicle, valid drivers license, and compliance with agency’s liability carriers’ requirements may be required depending on job assignment
Communicate positively and effectively with others
Basic proficiency in math
General Responsibilities:
Maintain a current knowledge base of staff roles and functions, policies and procedures, forms and their application and provide support for Four County Mental Health Centers programs.
Essential Job Functions:
1. Maintain patient records, both electronically and in paper form, to ensure availability and accuracy.
2. Complete all requests for documents by staff members and assist staff in locating documents.
3. Obtain external records at staff requests.
4. Sends timely responses to requests for patient records from third parties and ensures valid releases are in the record.
5. Operates agency technology, copier, scanner, fax. Provide prompt email communication with staff members.
6. Interact with internal and external customers utilizing a professional and positive customer service approach.
7. Follow general Medical Records procedures, regardless of location. Utilize team members as resources.
8. Exhibit and promote decisions and behavior consistent with the agency’s established Vision, Mission, and Values.
Other Job Functions:
Any deviations to the work schedule and all overtime must be approved in advance. Other duties as assigned by Supervisor.