IT Support Analyst
Kansas Staffing
IT Support Analyst
IT Support Analyst responsibilities include providing Help Desk support. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential. If you also have hands-on experience with technical projects, we'd like to meet you. Your goal will be to leverage tech solutions to meet organizational needs.
Responsibilities
- Provide Help Desk for end-user and PC issues and requests
- Participates in technology projects and implementation
- Complete tasks such as hardware inventory, shipping, testing, etc.
- Works independently or as a team member on new applications, processes, or projects
- Provide the best possible support for customers to reduce end user downtime
- Respond to escalated end-user issues
- All other duties as assigned