Help Desk Support

Job Posting

Georgia Pacific is allowing self-owning devices. Bring your own device will affect around 9000 lines that will need to be assisted with. It is a 2026 initiative and could last all year. These two will be working different shifts to support any calls that come in for device transition. These two will be giving permissions, routing numbers, and giving passwords and pins.

Skills: Help desk support, Help desk, Troubleshooting, Customer service, Service desk, Phone support, Ticketing system, Password reset, Windows 10, Support, Office 365, Servicenow

Top Skills Details: Help desk support, Help desk, Troubleshooting, Customer service, Service desk, Phone support, Ticketing system, Password reset

Additional Skills & Qualifications: The shifts are; 9-6 CST with a 1 hour lunch. The other shift is 11-8 CST with a 1 hour lunch. Saturdays they need coverage 9-6 CST with lunch from 12:30-1:30 but this day can be from home.

Experience Level: Intermediate Level

Job Type & Location: This is a Contract position based out of Wichita, KS.

Pay and Benefits: The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Wichita, KS.

Application Deadline: This position is anticipated to close on Jan 5, 2026.