Express Service Advisor

Express Service Advisor

Don Hattan Chevrolet is growing, and we are seeking a high-energy Express Service Advisor to join our team! This position focuses on assisting customers who are visiting our shop for quick maintenance services like oil changes, tire rotations, and fluid top-offs. If you are a people-person who thrives in a fast-paced, customer-facing role, and you have the energy and drive to upsell maintenance services, this is the perfect opportunity for you. We offer great work/life balance with paid holidays, no weekends, and advancement opportunities, plus the chance to earn unlimited commissions while working with a supportive, upbeat team.

What You'll Do:

• Warmly greet customers and quickly build rapport
• Gather customer and vehicle information during check-in
• Recommend maintenance services based on mileage, history, and manufacturer guidelines
• Confidently upsell additional products and services to enhance vehicle performance and safety
• Communicate clearly and persuasively, keeping customers informed throughout their visit
• Ensure invoices match completed services and explain all work to customers in a friendly, easy-to-understand way
• Collaborate with teammates to keep workflow smooth and customers satisfied

What We're Looking For:

• Outgoing, high-energy personality with a passion for connecting to people
• Strong communication skills—fast, fluent, and persuasive
• Ability to thrive in a fast-moving environment with lots of customer interaction
• A proven track record of providing exceptional customer service
• Experience in service writing, customer service, or sales is strongly preferred
• Integrity, optimism, and enthusiasm for teamwork
• Computer skills and willingness to learn new systems

Compensation & Benefits:

• Unlimited earning potential—base salary + commissions puts you in control of your income.
• Health, Dental & Vision Insurance
• Gym Discounts & Free Mental Health Care
• Paid Vacation, Sick Leave & Holidays
• 401(k) with Company Match (Traditional & Roth options)
• Ongoing Training and Career Development

Why Join Don Hattan Chevrolet? This isn't your typical service desk job. You'll be the front-and-center representative for customers coming in for quick services—where your personality, energy, and ability to build relationships will directly drive your success. If you enjoy talking to people, motivating them, and working with a lively, collaborative team, this is the career move for you.

Apply today and put your energy to work with Don Hattan Chevrolet! Don Hattan Chevrolet is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.