Crisis Support Specialist

Now Hiring: Crisis Support Specialist

Help launch a groundbreaking mental health facility in Kansas!

Position: Crisis Support Specialist

Location: Hays, Kansas | Crisis Intervention Center

Pay: $17.61 per hour (plus shift differentials)

Job Type: Full-time; in-person

Schedule Options [multiple shifts available]: 7am-3pm; 3pm-11pm; 11pm-7am | Rotating schedule with alternating weekends and holidays

Tentative Start Date: November-December

Why You Should Apply:

Be a part of history. High Plains Mental Health Center is proud to be launching one of Kansas first Crisis Intervention Centers and we want YOU to be a part of this groundbreaking journey. This center will play a vital role in transforming mental health care across northwest Kansas, easing the burden on local hospitals and law enforcement, shortening inpatient waitlists, and providing local access to critical mental health care for those in need. This will be a 24/7 inpatient facility, so there will be multiple shifts available for a variety of positions. Now is the time to raise your hand and secure your spot!

If you’re ready for a rewarding opportunity, and want to be supported by an organization that stands by its mission of being Here for You, this is your chance.

What You’ll Do:

As a Crisis Support Specialist, you’ll be the backbone of day-to-day operations, ensuring the smooth, safe, and compassionate delivery of services. You’ll work closely with clinicians, nurses, and crisis responders to help maintain order, provide direct support to patients, and manage administrative tasks in a high-impact environment.

Key responsibilities include:

• Welcoming and calming individuals in crisis with empathy and professionalism
• Answering phones and triaging calls in accordance with safety and communication protocols
• Monitoring the Mobile Crisis Response teams location and safety while they’re in the field
• Assisting with patient admissions, including basic triage documentation and release forms
• Managing schedules: new appointments, rescheduling, cancellations, and backfilling time slots
• Facilitating communication between staff, clients, and external providers
• Maintaining and organizing patient records: scanning, indexing, securely filing, and purging
• Supporting the patient discharge process to ensure smooth transitions in care
• Following strict confidentiality and safety guidelines, including emergency protocols
• Participating in ongoing training, including de-escalation, trauma-informed care, and emergency response

This is a fast-paced role that requires both compassion and composure—ideal for those who thrive in dynamic, people-centered environments.

Why Join Us?

At High Plains Mental Health Center, we’re here for you not only for the individuals and communities we serve, but for every member of our team. Our mission drives everything we do, and that includes supporting our employees with the same compassion, dedication, and care we offer our clients. When you join us, you become part of a purpose-driven organization where your work has a real impact. You’ll provide critical mental health services to those who need them most, while being part of a team that values your expertise, supports your well-being, and invests in your professional growth through continuous learning and career advancement opportunities.

What We Offer:

• Competitive Pay: $17.62 per hour
• Comprehensive Benefits Package:
• Health insurance
• Dental, Vision, and Life Insurance through state employee health plan (SEHP)
• Paid Time Off
• Extended Illness Time
• 403(b) plan
• KPERS Retirement plan
• Supplemental benefits (offered through Aflac)
• Flexible Spending Accounts
• Holiday pay [8 hours holiday pay in addition to any hours worked; our Center recognizes 7 holidays]
• $325 Sign-On Bonus
• And more!

Qualifications:

Must be at least 18 years old