Customer Service Supporter

Customer Service Supporter

Do you enjoy communication? Are you a good listener and like to provide solutions? If you want to be part of a team that provides the best and most qualitative service to customers, then you might be the candidate we are looking for.

WHAT WE OFFER YOU

You will have the opportunity to become a member of a multinational company that wants to be the first choice of candidates. Your development is very important to us and we will support you to achieve your goals. Also, as a JYSK ambassador, you will have:

• Opportunities for personal development and taking on areas of responsibility, in a department that is constantly growing
• Basic gross salary of 1,210€
• Bonus for achieving goals that can reach the amount of an additional salary annually
• Private insurance program
• 20% discount on JYSK products
• Internal competitions with attractive prizes and participation in team activities
• Five-day work schedule in shifts
• Remote work possibility twice a week after the training period
• A beautiful work environment and fun activities, such as the annual company party
• Technology tools that will make your daily routine much easier

HOW YOUR DAILY ROUTINE IN THE CUSTOMER SERVICE DEPARTMENT WILL LOOK LIKE

• You take care of the best possible communication with customers and actively participate in the sales of the department
• You use various communication channels such as phone, chat, email, and social media
• You accept phone orders, do not hesitate to suggest products and services to customers
• You monitor customer orders and returns
• You manage customer requests and complaints from both physical stores and our online store
• You communicate and collaborate with our stores and other departments of the company, in Greece and abroad
• You contribute to the continuous improvement of daily processes by proposing solutions to possible issues and making suggestions for improving the services provided to customers

WHAT WE ARE LOOKING FOR

• You have experience in a similar position in Customer Service for at least 1-2 years
• You have very good communication skills both verbally and in writing, you have a customer-centric approach but also a positive attitude towards daily tasks and handling potential challenges
• You are methodical and organized, and you show persistence in completing various tasks
• You always emphasize the qualitative service to the customer
• You handle the English language at a very good level, both verbally and in writing

DO YOU THINK THIS IS YOUR OPPORTUNITY? Apply today!