Sales Administrator

Sales Administrator

Milton Keynes

Without Jungheinrich, your shopping trolley would probably be empty. Every day, our trucks move millions of goods in logistics centres globally.

Jungheinrich is one of the top three leading companies in the material handling equipment and intralogistics sectors worldwide – and we are very interested in speaking with you further about your career.

Jungheinrich has evolved from a producer of forklifts to a manufacturing logistics service provider achieving an annual turnover of over £2.5 billion. Today, we employ over 14500 employees, thereof in Europe alone over 800 sales consultants, as well as more than 4200 mobile service engineers, maintain a close-knit network providing quality consulting and comprehensive service.

In short, your role within Jungheinrich will play a crucial part in providing the customer with complete peace of mind in managing their intra-company logistics.

Role Purpose

Responsible for efficient Sales Administration

Support Sales function operationally and manage related tasks

Role Responsibilities

• Collate activity data for Sales and support management of data (opportunities in C4C, lost order reporting, fleet data)
• Manage Credit Approvals of customers and customer account set-ups
• Creation of order information packs
• Production of quotations, prepare financial customer contracts and issue them electronically (if possible)
• Maintenance of customers files and team folders
• Support Sales function with management of contract terminations (natural and early) and contract extension
• Co-ordinate day to day activity of the Sales Team regarding their administration and customer support needs
• Customer interface regarding queries, complaints, deliveries, Credit Control related queries and invoicing issues
• Liaise with internal departments to resolve customer queries
• Management of customer specific portals, systems, and procedures
• Make sure that all Jungheinrich standards and guidelines in relation to Sales business are followed and met

In addition to the duties and responsibilities listed, the job holder may be required to perform other ad-hoc duties assigned by your line manager.

Person Specification

Role Requirements

Skills:

• IT Literate
• Good time management
• Good organisational and multi-taking skills
• Strong administration skills

Experience:

• Knowledge of Microsoft Office
• Previous experience in a customer focussed environment
• Experience with SAP and CRM

Competencies Required

• Attention to detail
• Reliable
• Accuracy
• Able to work under pressure to meet deadlines
• Drive and determination
• Strong communication skills