Waiter/ess - Conference And Events - service - Jumeirah Messilah Beach

Waiter

An exciting opportunity has arisen for a Waiter role to join the Banquet Operation team at Jumeirah Messilah Beach Hotel & Spa, Kuwait.

Your main duties will include:

1. Offer guests an enjoyable, expertly served beverage/dining experience.
2. Anticipate and service guests' requirements before requests is necessary.
3. Be familiar with the beverage service including stemware used and appropriate garnishes.
4. Complete opening and closing side work as assigned and have all the setup according to standard.
5. Present menus and explanations for all menu items as well as specials of the day.
6. Be fully knowledgeable of and utilize the hotel's computer system ringing up sales, printing checks, closing checks, and completing closing readings.
7. Report any accident or guest complaint immediately, no matter how minor, to a manager.
8. Recognize and address potential disruptive or undesirable guests.
9. Respond properly in any hotel emergency or safety situation.
10. Break down any buffets, displays, or side stations when needed.
11. Keep the service area clean and tidy.
12. Perform other tasks or projects as assigned by the line manager.
13. Retrieve and stock all linen, chine, silver, glassware, and food and beverage items.
14. Provide unobtrusive and professional service in accordance with our sequence.
15. Provide quick and attentive assistance to any mishap in the operation.
16. Attend all the training subjects for the service colleagues and follow all rules and policies of the hotel.
17. Handle cash and credit card procedures according to the guidelines of the accounting department.

Qualifications:

About you:

• Well-versed English communication and writing skills, talkative and dynamic, well-present and good-looking.
• Should have over one year of experience in a similar position.
• Work in a multicultural environment.
• 2 years minimum experience working in a multi-cultural / 5-star hotel environment.
• Ability to handle large restaurants and guest volumes on a daily basis.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.