Intern – IT Operations - Jumeirah Group Corporate

Intern - It Operations

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers.

An exciting opportunity has arisen for Intern – IT Operations in Jumeirah Group Corporate.

The main duties and responsibilities of this role:

• Provide Technical Support and Help Desk assistance to employees, addressing hardware and software issues, and resolving technical problems via various communication channels.
• Assist in Active Directory Reporting and Reconciliation, managing user accounts, permissions, and security settings.
• Collaborate with IT personnel to maintain an accurate inventory of hardware and software assets.
• Provide "Hands & Feet" support for the movement of IT assets.
• Participate in Support & Incident management following ITIL processes.

The ideal candidate for this position will have the following experience and qualifications:

• Pursuing a degree in IT, Computer Science, or a related field.
• Basic understanding of IT hardware and software.
• Familiarity with Active Directory and IT support tools.
• Proficiency in Microsoft Office Suite.
• Problem-solving and troubleshooting skills.
• Customer-focused approach.

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Colleague discounts on food, beverage
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Competitive tax-free salary paid in UAE Dirhams (AED)