Print Services Assistant

Print Services Assistant

The Print Services Assistant provides entry-level administrative support within the Copy Center by providing copying, binding, and printing services for the Judicial Branch.

About the Superior Court:

The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair, and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensuring the public's trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative, and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

• High School Diploma or GED
• At least six (6) months of clerical and/or customer service experience OR
• Other combinations of education and experience may be considered in substitution for the minimum qualifications.

Knowledge of:

• Office practices, procedures, and clerical processes.
• Microsoft Office (especially Outlook), Adobe Acrobat, and basic file formats (PDF, DOCX, PPTX).
• File preparation and troubleshooting for printing (e.g., margins, page setup, resolution, file compatibility).

Skill in:

• Operating high-speed commercial printers, copiers, binders, and laminators, and various other office machines.
• Managing multiple requests simultaneously while maintaining a satisfactory work product.

Ability to:

• Quickly learn and safely operate high-capacity digital print and finishing equipment.
• Plan, organize, and maintain a heavy workload in a fast-paced environment.
• Evaluate job requests, plan, prioritize, and perform appropriate actions.
• Collaborate with team members and support internal departments with professionalism.
• Exercise judgment in handling and working with sensitive and/or confidential information.
• Establish and maintain effective working relationships.
• Communicate effectively both verbally and in writing.

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Greets customers (all judicial branch employees and approved outside entities), answers telephones, and provides information regarding department procedures and services.
• Retrieves print job requests via Microsoft Outlook, SharePoint, in-person, and USB drives.
• Operates high-capacity digital copiers and finishing equipment (e.g., binders, cutters, laminators, etc.) to produce requested materials accurately and efficiently.
• Using industrial-level office equipment, assembles, comb binds, counts, cuts, folds, faxes, scans, hole punches, laminates, sorts, and staples printed material based on requests.
• Prints payment checks on secure check stock and operates folding/inserting machine to accurately prepare and seal checks in window envelopes for distribution.
• Ensures all jobs meet quality standards and specifications, including quantity, layout, paper type, color, alignment, and legibility.
• Maintains accurate documentation and sufficient inventory of paper, checks, toner, and supplies; submits restock requests as needed.
• Monitors and maintains equipment functionality; troubleshoots minor issues and escalates for repair needs when necessary.
• Runs statistical reports from copy request data saved in SharePoint upon request.
• Supports business operations such as the judicial robe cleaning process and other internal service requests.

Working Conditions:

While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Additional Information:

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.

All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.

The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit https://www.azasrs.gov/ or https://www.psprs.com/corrections-officer/.

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.