Site Reliability Engineer III

Site Reliability Engineer III

There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Corporate Oversight & Governance Team - Regulatory Controls Ops Risk Technology (RCORT), you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job Responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Supports the adoption of site reliability engineering best practices within your team

Required Qualifications, Capabilities, and Skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Resolve performance issues and maintain high standards of code quality for high availability and maintainability
• Demonstrate strong experience with Linux/Unix, cloud platforms, Python, Terraform, and security best practices
• Apply site reliability engineering principles and implement reliability within applications or platforms
• Show proficiency in at least one programming language such as Python, Java/Spring Boot, or .Net
• Possess deep knowledge of software applications and technical processes within disciplines like cloud, AI, or Android
• Utilize observability tools for monitoring, alerting, and telemetry collection (e.g., Grafana, Dynatrace, Prometheus, Datadog, Splunk, OTEL)
• Work with CI/CD tools such as Jenkins, GitLab, or Terraform to automate software delivery
• Understand containerization and orchestration technologies including ECS, Kubernetes, and Docker
• Troubleshoot common networking technologies and resolve related issues
• Collaborate effectively in large teams, communicate logically, and proactively address roadblocks and business challenges

Preferred Qualifications, Capabilities, and Skills

• Experience in banking or financial domain