Reference Data Analyst - Client Onboarding Services

Reference Data Analyst

Join our dynamic team and shape the future of financial services. At JP Morgan Chase, we empower our employees to unlock their potential and make a meaningful impact. Bring your expertise to a collaborative environment where innovation and excellence drive success.

As a Reference Data Analyst within our Operations team, you will play a crucial role in ensuring the accuracy and integrity of our data systems. You will collaborate with internal business partners to manage data encoding and maintain compliance with the Bank's legal guidelines and standards. In this role, you will have the opportunity to demonstrate your problem-solving skills and sound judgment in decision-making, while adhering to established Service Level Agreements.

Job responsibilities:

• Manage the reference data encoding, including the set up and maintenance data entered on the system
• Communicate effectively through email and phone internal business partners.
• Ensure data conforms to the Bank's legal guidelines, policies, and standards, mitigating risks through adherence to the control framework.
• Ensure daily deliverables are met, managing internal team issues, escalations, and error resolution.
• Demonstrate creative problem-solving and sound judgment in decision-making.
• Adhere to policy and procedures, meeting or exceeding established Service Level Agreements.
• Diligent awareness of risks in processes and address issues in a timely manner.
• Exhibit ownership, proper escalation, and resolution promptly.
• Establish clear timelines and manage documentation requirements to set clear expectations.
• Handle Start and End of day reports for Business reporting updates.

Required qualifications, capabilities, and skills:

• Relevant experience or knowledge of account products relevant to JPM Access, Chase Connect system and ACH.
• Ability to review and analyze information from multiple sources and determine relevancy.
• Proven ability to independently identify issues, analyze problems, and provide viable account and documentation solutions.
• Excellent verbal and written communication skills.
• Excellent time management and organizational skills.
• Strong client focus and ability to partner with various internal groups.
• Amenable to work on a night shift.

In Internal Application Eligibility Requirements

TENURE:

• Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

• Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm's Human Resource (HR) Policies and Guidelines.

Consult your Manager for any specific guidelines for your line of business or if you're unsure about your eligibility for an internal application.

Make sure your profile is updated in the new me@jpmc > Hiring and discuss internal mobility plans with your Manager at the soonest time possible. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.