Prime Financial Services - Account Manager – Analyst Or Associate

Account Manager In Prime Financial Services

Are you ready to make a difference in a dynamic, client-focused environment? As an Account Manager in Prime Financial Services, you will have the opportunity to build strong relationships with leading Hedge Fund and Institutional clients across continental Europe, deliver innovative solutions, and drive commercial outcomes. You will collaborate with Sales, Trading, and Product Development teams, leveraging your expertise to support the strategic objectives of the business. If you are commercially minded, solutions-oriented, and passionate about client service, we encourage you to apply. As an Analyst or Associate Account Manager in the Prime Financial Services team, you will act as the primary contact for Hedge Fund and Institutional clients in continental Europe, providing expert guidance and ensuring high-quality delivery across the PFS product suite. You will develop a deep understanding of each client's business, proactively identify challenges, and leverage your knowledge of the PFS platform to deliver tailored solutions. You will partner closely with Sales, Trading, and internal stakeholders to drive client satisfaction and support the strategic objectives of the business.

Job Responsibilities

• Serve as the primary contact for Hedge Fund and Institutional clients in continental Europe, delivering expert guidance across the PFS product suite
• Partner with Sales and Trading to drive commercial outcomes, providing input to pricing proposals, margin simulations, and profitability analysis
• Build a comprehensive understanding of each client's organisation, strategy, and objectives to ensure optimal use of the PFS platform
• Respond to client requests for product enhancements, leveraging the current platform and collaborating with Product Development to design new solutions
• Monitor and respond to client feedback, track client sentiment, and work with Operations to optimise the service model
• Oversee the execution of key lifecycle events and lead client engagements for regulatory change initiatives
• Maintain and strengthen the control framework, assess and manage operational risk, and serve as an escalation point for client issues
• Collaborate with internal stakeholders to ensure alignment with client needs and business objectives
• Support the delivery of strategic initiatives and contribute to the continuous improvement of the PFS platform
• Communicate complex topics clearly and confidently to internal and external stakeholders

Required Qualifications, Capabilities, and Skills

• Strong understanding of the Prime Financial Services product suite, with expertise in financing or clearing products
• Demonstrated commitment to exceptional client service and relationship building
• Proven track record of operational excellence, executing with precision and maintaining robust governance and controls
• Effective team player and strong individual contributor
• Proactive self-starter, eager to expand knowledge and achieve ambitious objectives
• Strong analytical skills, able to interpret data and support decision-making
• Commercially astute, with the ability to approach challenges with a business-owner mindset and present complex topics confidently
• Fluent English language skills

Preferred Qualifications, Capabilities, and Skills

• Degree educated; a finance-related degree is preferred
• Experience within Prime Brokerage or Clearing
• Industry experience with a demonstrable track record of delivery and a strong client focus
• Experience supporting regulatory change initiatives
• Strong organisational skills and attention to detail
• Commitment to delivering high-quality client service
• Enthusiasm for continuous learning and professional development

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.