Corporate Global Supplier Oversight Services - Third Party Oversight Operations

Operating Risk & Control Mgt Job

Firm-wide Global Supplier Oversight Services (SOS) is a centralized group that manages the Third Party Oversight & Governance function across JPMC. This group provides consistent monitoring of all Third Party activity in order to ensure compliance to the Third Party Oversight (TPO) standard. Within Firm-wide SOS the Oversight Operations team is charged with onboarding and maintaining supplier engagements across all LOBs under one global lead, with standard operating procedures and performance metrics

Job Responsibilities

• Execute and maintain the Third Party Oversight Process and Tools on behalf of Delivery Managers, Portfolio Managers, and Executive Sponsors
• Sustain End to End Third Party Oversight Program duties with transparency at engagement level including production meetings, tool usage, achieving Key Performance Metrics, and reporting
• Demonstrate Subject Matter Expert knowledge, and guidance to Line of Business Contacts, Sourcing Contacts, and Regulatory Compliance Contacts
• Ensure adherence to Business Objectives, Third Party Oversight Policy, and Regulatory Guidance
• Ensure workflow efficiency and timeliness for extensions, amendments, recertification, and onboarding actions
• Manage a pipeline of Third Party Supplier Engagements to ensure compliance with Third Party Oversight Program including appropriate follow-up and escalation
• Provide Engagement Status Reporting through system research, program tools, and various reports

Required Qualifications, Capabilities, and Skills

• Documented relevant work experience in Operations, Oversight & Control, Vendor Management, Portfolio/Project Management, or related roles with proven track record of accomplishment
• Strong knowledge and experience with the corporate Sourcing and standard TPO systems
• Desire to work in an operational environment that is fast paced and involves contact with multiple partners internal to GSS and to the larger firm
• Strong organizational management skills with ability to manage a daily pipeline of steady state engagements within required SLA
• Strong team player known for placing team success above personal success
• Ability to partner closely with related functions (Sourcing, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program
• Strong business analysis skills to enable efficient, accurate and objective decision making
• Strong technological sense and an ability to navigate multiple applications simultaneously

Preferred Qualifications, Capabilities, and Skills

• Undergraduate degree required with strong preference towards advanced degrees or certifications
• Outstanding communication skills as well as being an expert written and verbal communicator
• Excellent business judgment, particularly the ability to proactively monitor engagements to address issues early, performing root cause analysis to develop solutions
• Ability to work independently while managing Outlook calendar meetings in an efficient manner