Client Account Services – Senior Product Owner Vice President

Senior Product Owner Vice President

Drive global client account strategy, deliver innovative solutions, and collaborate across regions for impactful product leadership.

As a Client Account Services – Senior Product Owner Vice President in Client Account Services Team, you will lead strategy and execution for AMS 2.0. You will act as the EMEA Standing Settlement Instructions (SSI) Product Lead, with a counterpart in APAC, and together you will collectively own the global SSI agenda. You will report to the Product Manager based in London and will shape and drive product direction and delivery outcomes in close partnership with Technology, Operations, Compliance, and key business stakeholders.

You will help define the global product roadmap, drive prioritization, and ensure high-quality execution with appropriate governance, controls, and regulatory readiness.

The role requires deep domain expertise in client onboarding and Account & SSI reference data, strong familiarity with SWIFT standards and ISO 20022 message requirements, and working knowledge of the ALERT (DTCC) product.

Job responsibilities

• Own and evolve the AMS 2.0 product vision, strategy, roadmap, and backlog, aligning delivery outcomes to business value, risk reduction, and regulatory objectives.
• Act as the EMEA product point of contact for AMS capabilities, ensuring requirements are translated into well-defined, development-ready user stories, acceptance criteria, and testable outcomes.
• Lead end-to-end product delivery across global stakeholders: prioritization, sequencing, dependency management, and release planning across teams and programs.
• Facilitate core agile ceremonies (planning, refinement, demos) and establish clear definition of ready/done expectations with engineering and QA partners.
• Ensure appropriate governance and controls, including documentation standards, approvals, and traceability from requirements through testing and release.
• Anticipate regulatory/standards change (e.g., evolving ISO 20022 guidance) and translate impacts into product decisions, backlog priorities, and delivery plans

Required qualifications, capabilities, and skills

• Seasoned experience as a Product Owner / Product Manager delivering enterprise platforms in a regulated financial services environment.
• Strong SSI and reference data knowledge, including sanctions screening concepts, matching approaches, alert drivers, tuning considerations, and audit/control expectations.
• Solid understanding of SWIFT messaging standards and payment/financial message constructs.
• Demonstrated experience with ISO 20022 requirements (data elements, mapping, enrichment, and implementation considerations).
• Proven ability to partner with senior stakeholders, resolve ambiguity, and make trade-offs balancing delivery, risk, and control.
• Strong communication skills
• Ability to produce clear user stories, requirements, and executive-ready updates.
• Stakeholder influence and executive-level communication
• Ability to drive alignment across regions and functions.
• Controls mindset: auditability, traceability, and well-governed delivery.
• Structured problem-solving and sound prioritization under ambiguity

Required qualifications, capabilities, and skills

• Experience delivering modernization platforms or transformations (e.g., platform re-architecture, migration).
• Working knowledge of ALERT platform usage and product offering.
• Large-scale data migration experience, including cutover planning, reconciliation, data quality remediation, and stakeholder-ready reporting of migration status and risk.
• Familiarity with end-to-end settlement processing flows (allocation, booking, netting) and the impact of reference data.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.