Account Manager - DACH Region (m/f/d)

Account Manager

At JOIN, we believe hiring should be easy, fast, and fair – for companies and candidates alike. That's why we're building intuitive, powerful recruiting software that helps businesses of all sizes find the right people effortlessly.

As our Account Manager, you'll play a critical role in converting inbound leads into happy customers, managing long-term partnerships, and expanding account value through strategic growth opportunities.

Tasks

Your work will directly impact how we acquire and grow customer relationships. Here's what that looks like:

• Convert qualified inbound leads into customers – no cold calling.
• Conduct needs analysis, deliver persuasive presentations, and position JOIN as the best choice for recruiting needs.
• Manage and grow your own customer portfolio as the main point of contact.
• Identify up- and cross-selling opportunities and present suitable solutions.
• Use CRM tools like Hubspot to manage leads, track opportunities, and forecast revenue.
• Analyse data and conduct regular strategic conversations to deepen client relationships and ensure their success.

You'll collaborate closely with Sales, and Marketing to deliver an exceptional customer experience while driving JOIN's growth goals.

Requirements

We don't believe in checklists – but if most of these apply to you, we'd love to chat:

Proven experience in Sales and Account Management, including new business acquisition and account growth (preferably in SaaS or Tech).

Fluent German and confident English skills.

Strong communication and presentation abilities.

Proactive, goal-oriented, and structured working style.

Hands-on experience with Salesforce or similar CRM tools.

Data-driven mindset with the ability to use insights to optimise sales activities.

Nice-to-have: Experience in HR/recruiting or additional language skills.

Benefits

At JOIN, we thrive in a fast-moving, collaborative environment, and we're looking for people who do too. That means:

• We follow a hybrid model (3 days office, 2 remote) to promote collaboration
• We adapt quickly and embrace change
• We continuously challenge ourselves and each other to improve

This role might not be ideal if:

• You prefer a highly structured environment
• You want a fully remote position
• You prefer minimal change and a slower pace
• You're not excited about ownership and growth

What's in it for you?

• Apple hardware – The best tools for the job
• Team events – Brunches, sports activities, and quarterly gatherings
• Productivity from Everywhere – 104 days per year remote (post-probation), following our hybrid policy

What to expect from the hiring process:

• 1⃣ Intro call (~30 min) – Let's see if we're a good match.
• 2⃣ Role-fit interview (~30 min) – Deep dive into your experience.
• 3⃣ Case study (~60 min) – Show us how you think.
• 4⃣ Meet the leadership team (~60 min) – Final alignment conversation.

You'll always know where you stand – no black holes, no ghosting.

We welcome applications from individuals of all ages, abilities, genders, religions and diverse backgrounds. If you need assistance during the hiring process or in the workplace, let us know.

Don't meet every requirement? No problem! We're always open to exceptional candidates and value diversity in all forms.

Apply now – We'd love to connect with you!