Telesales Advisor

New Business Advisor – Inside Sales (Residential Security Solutions)

Join our dynamic Inside Sales team as a New Business Advisor, where you'll be at the forefront of engaging new residential customers and helping them protect what matters most. You'll consult with potential clients to understand their home security needs and recommend tailored solutions from our market-leading product range.

We believe in rewarding great work. Here's what we offer:

• Competitive Salary & Commission: A strong base salary with performance-driven incentives.

• Paid Holidays & Sick Pay: Generous leave policies to support your wellbeing.

• Comprehensive Benefits: Including pension contributions up to 7%, life assurance, employee assistance programs, referral bonuses, retail discounts, cycle-to-work schemes, and savings on Johnson Controls products.

• Training & Development: Extensive onboarding and ongoing training to help you succeed and grow.

• Career Progression: Clear pathways for advancement, including opportunities in Customer Service and other departments.

• Inclusive Culture: Access to Business Resource Groups and training aligned with our core values.

• Tech Ready: All necessary IT equipment provided to support your role.

Key Responsibilities:

• Consultative Sales: Speak with prospective customers by phone to assess their needs and recommend suitable security solutions.

• Brand Advocacy: Promote our brand and values to enhance customer trust and market visibility.

• Product Expertise: Deliver accurate, up-to-date information on our products and services.

• Lead Management: Handle administrative tasks and lead tracking using Salesforce.

• Relationship Building: Collaborate with internal teams and external partners to ensure a seamless customer journey.

• Performance Delivery: Meet and exceed KPIs and sales targets set by the business.

What You'll Bring:

• Essential Skills:

  • Strong computer literacy (Outlook, Word, Excel; training provided on internal systems)

  • Excellent customer service and communication skills

  • Ability to work independently and as part of a team

  • Target-driven mindset with a focus on results

• Desirable Experience:

  • Proven success in New Business Telesales

  • Experience in consultative selling is a plus (full product training provided)

If you're passionate about helping people feel safe in their homes and thrive in a fast-paced, customer-focused environment, we'd love to hear from you.