Service Coordinator
Johnson Controls
Service Coordinator
The Service Coordinator will handle a variety of duties and responsibilities for coordination of inspection and service appointments.
How you will do it:
- Coordinate schedules for inspection and service technicians
- Confirm appointments by calling the customers.
- Coordinate subcontractors.
- Run reports to review service technician activity.
- Ensure all required Inspections are scheduled and completed each month.
- Work with customers to implement schedule changes.
- Make sure that emergency issues are prioritized and handled on a timely manner.
What we look for:
Required
- High School Degree or equivalent.
- Dispatching experience within a high-volume service industry.
- Minimum 2 years related experience.
- Intermediate experience working with Microsoft Excel and working with computers/technology.
- Good typing skills (30 words per minute minimum).
Preferred
- Associates or Bachelor's preferred.
- Experience working in a SimplexGrinnell District or in a fast-paced work environment.
- Use of ACE/Oracle systems preferred.
- Product knowledge of life safety (fire alarm & sprinkler) equipment
HIRING HOURLY RANGE: $27.50--41.25 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.