Account Manager - Subscriber

Account Manager (Residential B2C)

What we offer:

• Competitive salary and commission/bonus plan
• Paid holidays and sick pay
• Unbranded company car & fuel card
• Comprehensive benefits package including pension, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
• Extensive product and on the job/cross training opportunities with outstanding resources available
• Encouraging and collaborative team environment
• Career development through various career ladders including Customer Service
• Dedication to safety through our Zero Harm policy
• Access to business resource groups
• Training on our company values
• Company vehicle and IT equipment to complete all jobs

What you will do:

You will be managing a team of agents these are people who have partnered with ADT but not directly employed by them.

How you will do it:

• You will be responsible for the whole team to hit their sales number via effective coaching and field accompaniments.
• You will be communicating with stakeholders around the business to develop interdepartmental relationships that will not only benefit the sales team but the business.
• Sales reporting to your manager and updates on sales progress.
• Using incentives and rewards to drive sales and hit the required sales numbers.
• Introducing new ideas on how the team can grow Self-Generated sales.
• Attending engineer huddles and meetings to grow collaboration
• Training the agents staff on evolve, salesforce, products and sales.
• Grow and increase sales month on month – year on year

What we look for:

Essential:

• Need to be targets focused and have a strong winning mentality
• Very passionate and interested in technology
• Extensive experience in managing successful customer relationships
• Well-developed communication and interpersonal skills and able to deal with people at all levels both in and outside the business
• Happy to stay away as this is a UK based role with travel

Preferred:

• Experience within B2C or BCB fire & security market