Snr. Specialist, ITOT Business Services / Solutions Delivery

Snr. Specialist, ITOT Business Services / Solutions Delivery

Novartis is an innovative medicines company. Every day, we work to reimagine medicine to improve and extend people's lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach 296 million people worldwide. We want to create an inclusive workplace where every one of us can be our best and true selves, so that together we can discover more, reach underserved communities and reimagine medicine. Company Name: Novartis

Join Novartis in shaping the future of digital and operational excellence! As a Senior Specialist in Business Services / Solutions Delivery, you will drive innovative IT & OT solutions that power critical business systems globally. Your expertise will ensure seamless project delivery, operational stability, and compliance, enabling impactful technology solutions that transform healthcare. This is your opportunity to influence strategic initiatives, collaborate with diverse teams, and make a real difference in how we deliver value to patients worldwide.

Key Responsibilities

• Deliver IT & OT solutions aligned with business needs and compliance standards.
• Partner with stakeholders to analyze demands and propose effective technology solutions.
• Manage design, deployment, and delivery of priority projects within scope and budget.
• Ensure operational stability and performance of global and local business systems.
• Oversee project governance, risk management, and adherence to security policies.
• Drive efficient DevOps practices for platforms and applications.
• Monitor project execution, control scope, and resolve issues proactively.
• Provide accurate reporting on project status, risks, and performance metrics.
• Collaborate across teams and strategic suppliers to achieve delivery excellence.
• Guarantee smooth transition from project delivery to operations.

Essential Requirements

• University degree in Engineering, Informatics, Computer Science, Business, or equivalent experience.
• Proven experience in IT/OT project delivery and operations management.
• Strong knowledge of OT cybersecurity and industrial protocols.
• Expertise in GxP environments and computerized system validation.
• Solid understanding of Agile and Scrum methodologies.
• Demonstrated ability to manage risks, budgets, and timelines effectively.
• Skilled in stakeholder engagement and change management.
• Excellent communication and problem-solving capabilities.

Desirable Requirements

• Experience with execution and financial management of IT/OT projects and vendor coordination.
• Familiarity with emerging technologies and ability to drive digital innovation initiatives.

Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.