Indoor Sales Specialist

Indoor Sales Specialist

One of Lebanon's most trusted names for quality beddings and elegant home accents, Rezlan Home was founded in 1990 in the vibrant city of Beirut with the goal of blending timeless elegance with everyday comfort. Since then, we've been dedicated to creating collections that reflect personal style and bring lasting warmth and charm to your living spaces.

Key Responsibilities:

1. Maintain constant cleanliness of the assigned department.
2. Arrange stands and tables with merchandise as per company standards and ensure floors are always clean.
3. Welcome and greet customers by offering assistance, identifying, and understanding their needs and preferences.
4. Guide customers by accompanying them to shelves and stands, and recommending suitable products.
5. Provide advice to customers by delivering comprehensive information about displayed merchandise.
6. Assist customers in making purchasing decisions by building trust and offering suggestions and opinions.
7. Possess full knowledge of product specifications, promotions, discounts, payment, exchange, and refund policies (if applicable), as well as safety and security procedures.
8. Monitor and identify potential security risks or theft incidents, and know how to handle such situations appropriately.
9. Contribute to team efforts by working collaboratively and achieving required results.
10. Promote products to customers and maximize sales.
11. Receive merchandise from the warehouse and verify quantities when requested by the direct supervisor.
12. Direct customers to the cashier and assist them when needed.
13. Commit to annual and semi-annual inventory counts of the branch and be accountable for inventory discrepancies within the agreed percentage.
14. Ensure merchandise display is organized, color-coordinated, and that sizes are correctly arranged.