Operations Supervisor

Operations Supervisor Night Shift 6P-6A (5 ON, 5 OFF Schedule)

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As an Operations Supervisor, you will direct and support daily facility operations to ensure safe, efficient, and cost-effective service delivery to clients and building occupants. This role combines leadership responsibilities with technical oversight of building systems maintenance and repair activities. You'll supervise technicians who handle various facility systems including electrical, HVAC, plumbing, carpentry, painting, grounds, and landscape services. This position requires coordinating work schedules, monitoring performance, implementing best practices, and maintaining safety standards. You'll serve as the critical link between management, technical staff, and customers while ensuring all work is documented properly in SAP and follows established procedures.

What your day-to-day will look like:

• Supervising technicians responding to facility maintenance and repair needs
• Creating, reviewing, and closing work orders in SAP
• Coordinating daily work activities and special projects
• Overseeing technician work schedules and making assignments
• Performing field checks to verify quality and completeness of work
• Procuring necessary materials and supplies
• Documenting work progress and results
• Ensuring technicians have proper information and materials to complete assignments
• Communicating processes and procedures to technicians, engineers, and contractors
• Identifying safety hazards and working with HS&E to implement remediation plans
• Gathering information for business reporting purposes
• Interacting with customers to coordinate work and communicate about projects
• Ensuring technicians follow SOPs and comply with standards
• Supporting the performance and development of technical team members
• Implementing updates to policies, procedures, and best practices
• Working 5 consecutive nights, then have 5 consecutive nights off

Required Qualifications:

• High school diploma or equivalent
• Strong analytical abilities
• Excellent organizational and management skills
• Ability to function effectively in a dynamic work environment
• Skilled at multi-tasking and working both independently and in teams
• Excellent interpersonal and supervisory skills
• Strong customer service orientation
• Strong written and verbal communication skills with leadership ability
• Proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel)
• Flexibility with daily/weekly work schedules, including some overnight duty
• Physical capability for frequent walking, climbing, bending, kneeling, lifting, and driving

Preferred Qualifications:

• Two years of trade school in electrical system design, refrigeration, HVAC, building maintenance, or related field
• 5+ years of technical experience in facility/plant engineering maintenance
• 3+ years of supervisory experience
• Experience with HVAC systems, fluid handling/pumping, and mechanical systems
• Knowledge of carpentry, welding, and electrical systems
• Familiarity with facility code requirements and standards
• Experience with SAP or similar enterprise management systems
• Background in commercial or industrial facility operations
• Knowledge of preventive maintenance scheduling and implementation
• Experience managing contractor relationships

Location: Onsite

Work Shift: Night Shift 6P-6A (5 ON, 5 OFF Schedule)

Compensation/Salary: 75-85k + 10% target annual bonus

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location: On-site – Bradley, IL

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.