Summer 2026 Service Solutions Intern

2026 Service Solutions Intern

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness.

JOB SUMMARY:

The 2026 Service Solutions Intern will complete projects related to strategic business issues, either independently or as part of a team, and present key findings to stakeholders. Collaboration with departments such as R&D, Manufacturing, and Quality will be essential to enhance product quality and serviceability.

This will be accomplished by assisting in creating various documentation, including user guides, troubleshooting tips, training materials, and reports, while leveraging process improvement tools to identify opportunities for quality and efficiency enhancements.

DUTIES & RESPONSIBILITIES:

• Complete projects (varied by function) either individually or as part of a team, involving strategic business issues.
• Present final project(s) to key stakeholders in the department.
• Work with teams like R&D, Manufacturing, and Quality to help develop and improve products.
• Assist in creating helpful documents such as user guides, troubleshooting tips, training materials, and reports.
• Help identify ways to improve product quality and serviceability using process improvement tools.
• Communicates relevant business-related issues and opportunities to the next management level to facilitate informed decision-making.
• Responsible for communicating business-related issues or opportunities to the next management level.
• Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.
• For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable.
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.

EXPERIENCE AND EDUCATION:

• Currently pursuing a bachelor's or master's degree in engineering; must have completed at least sophomore year before internship starts.
• Minimum GPA: 3.0.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS:

• Verbal and Written Communication Skills: Strong ability to communicate technical information clearly to diverse stakeholders.
• Problem Solving: Basic analytical skills to identify issues and implement solutions that enhance quality and service operations.

Permanently authorized to work in the U.S., must not require sponsorship of an employment visa (e.g., H-1B or green card) at the time of application or in the future. Students currently on CPT, OPT, or STEM OPT usually require future sponsorship for long term employment and do not meet the requirements for this program unless eligible for an alternative long-term status that does not require company sponsorship.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource.