Senior Manager– SAP BTP Platform Services

Sr. Manager – Sap Btp Platform Services Maintenance And Operations

Johnson & Johnson Technology Services (JJTS) is recruiting for a Sr. Manager – SAP BTP Platform Services Maintenance and Operations - supporting multiple business units for North America. This position will be based in Raritan NJ. This challenging opportunity will reside in TS-Supply Chain organization. This role will report to the Director-Advanced Technology. In this role, the Service Maintenance and Operations Manager incumbent will support the operation and maintenance of all NA SAP-Finance sector services. This role will be Responsible for SAP BTP Platform Service Administration and Maintenance or monitor the overall Business process. Ensures efficient and expedient recovery of services required by the business in the case of disruption.

Key Responsibilities:

• Solution Design: Work closely with clients and SAP Practice team to understand their business needs and translate them into effective SAP BTP solutions.
• Technical Expertise: Leverage your deep understanding of SAP BTP services, including SAP Cloud Platform, data management, analytics, and application development. Technical proficiency on SAP BTP services, APIs, and integration tools, SAP Cloud Platform, data management, analytics, and application development. Strong knowledge in various latest SAP products including BTP, FIORI, ECC, S/4HANA, BW/ WEB Dispatcher, cloud connectors, Satellite Systems.
• Integration: Seamlessly integrate SAP BTP with SAP S/4HANA (private cloud) and other SAP and non-SAP enterprise solutions, ensuring end-to-end processes and data flow. Collaborate with cross-functional teams to integrate SAP BTP with other systems and applications. Provide guidance on system integrations, data flows, and security considerations within the SAP BTP environment. Ensure integration of SAP S/4 HANA with other systems and applications.
• Security and Compliance: Ensure security, compliance, and optimal performance of the SAP BTP environments are well thought through & addressed for the specific client contexts.
• Collaboration: Work closely across all levels of organization including internal stakeholders, Enterprise Architect and SAP Solution Architects, to execute SAP BTP strategies and collaborate with project stakeholders, business analysts, developers, and functional teams, to gather requirements and translate them into scalable and efficient SAP BTP solutions. Expert in collaboratively managing diverse relationships across geography and culture. Ability to build, champion, and manage partner relationships as an application service manager.
• Operational Excellence: Oversee activities related to the BTP Platform and Stay updated on industry trends and best practices associated with SAP BTP. Conduct system assessments, performance tuning, and optimization. Should be skilled in the management of the monitoring infrastructure (agent versions, patches) and managing platforms.
• Project Delivery: Lead or participate in full project lifecycles, from requirements gathering to deployment and support. Conduct system performance analysis and optimization to ensure optimal utilization of SAP BTP resources across projects and platform. Support the development and execution of project plans, timelines, and budgets. Manage high-performance team, focused attention to performance metrics, procedural guidance and continuous process improvement. Driving requirement review sessions with partners to develop/deliver MVP requirements, testing strategy (Manual/Automated), system landscape planning, error handling process, and final project objectives (FPOs).
• Compliance Process: Expertise in Agile processes (incident management, change, problem, release management) and Service validation process. Drive the implementation process, including configuring and customizing SAP BTP components to meet business needs. Facilitate change management processes and provide training and support to end-users. Ensure compliance with industry regulations, standards, and security policies.
• Communication / Leadership skills: Strong communications verbal & written; creating sound arguments; or to adequately represent both business and IT implications during a Major Service Disruption. Strong leadership qualities including being enthusiastic, thoughtful, thorough, decisive, and flexible, conducting yourself professionally and with integrity. Make confident decisions and drive results through others while fostering collaboration and innovation. Employ best practices for talent management, assessment and diversity and inclusion. Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Problem solving ability: Have strong systematic problem-solving experience, a sense of accountability, ownership and drive. interpersonal skills, problem-solving abilities. Ability to identify issues and implement effective solutions in a timely manner.
• Negotiation skills: Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
• Other skill sets: Focus on business outcomes, strategic thinker with ability to prioritize team goals and activities. Seek out and apply feedback toward your own performance and career goals.

Qualifications

Education:

• Bachelor's degree is required preferably in Information Systems or Computer Science, or a relevant field.
• Master's degree is preferred.

Experience and Skills:

Required:

• 14 years of experience as a System Architect supporting SAP applications and platforms with understanding of servers, applications architecture, system connectivity, platform design, storage, databases and compliance processes.
• Experience supporting SAP application and platform with understanding of servers, applications architecture, system connectivity, platform design, storage, databases and Compliance Process required.
• Current and/or prior people management experience required.
• Knowledge of business processes in SAP/other ERP services preferred.
• Knowledge of Front end tool using FIORI, UI5, Knowledge on Integration design preferred.
• SAP BTP App Development & Integration, BTP Architecture and Design, S4 HANA, SAP BW/ECC, Cloud technologies all preferred.
• SAP BTP Certifications (Solution Architect / Integration) preferred.