Quality Specialist - Service & Repair

Quality Specialist - Service & Repair

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

This is an exciting opportunity to contribute to a global organization committed to quality and continuous improvement. As part of our team, you will support the Netherlands Service Center, ensuring our products meet the highest standards of quality and compliance.

As a Quality Specialist Service Solutions, you will:

• Serving as the main point of contact for quality and compliance matters at the Netherlands Service Center, ensuring adherence to all relevant standards.
• Supporting the execution of Quality System processes such as Document & Record Management, Change Control, and Training.
• Assisting with internal and external audits, helping to prepare documentation and facilitate smooth audit processes.
• Providing training to Service Center team members on quality and compliance topics to develop a culture of quality awareness.
• Monitoring and reporting on monthly performance and quality metrics to identify improvement opportunities.
• Supporting resolution of nonconformances, CAPAs, and audit observations related to installation and servicing activities.

Qualifications/Requirements:

• A bachelor's degree in engineering, scientific, or quality disciplines; relevant industry experience can substitute if needed.
• At least 2 years of experience working in quality within regulated ISO 13485 environments.
• Strong communication skills in English are required; proficiency in Dutch is a plus.
• Excellent organizational skills and a proactive approach to resolving conflicts and issues.
• Analytical attitude with the ability to make risk-based decisions under time pressure.
• Familiarity with ETQ, Windchill, and MD S&R systems is a plus.

The anticipated base pay range for this position is 43,600 to 69,000 on an annual basis and includes 8% holiday allowance.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here's what you can expect:

• Application review: We'll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there's a good match, you'll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

Finally, at the end of the process, we'll invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPOEMEA #LI_Onsite