Key Account Manager
J&J Family of Companies
MedTech Sales
Responsible for territory sales targets, building relationship with internal & external customers (Doctors/ KOL's / Distributors / peers/superiors), developing new customers, monitoring competitor activities, keeping track of the daily working, keeping track of customer usage pattern and maintaining records. Handling customer complaints and working towards absolute customer delight. He/she will also track IOL/OVD/Phaco market-share in the assigned territory/state and keep track of competition actions – to proactively ensure market leadership in the state/ territory assigned. He/she will be closely supporting Area Manager to develop and strengthen relationship with some of the Key Opinion Leaders of his assigned state/territory. Adheres to environmental policy, procedures, and supports department environmental objectives.
Required Skills: Account Management, Business Savvy, Channel Management, Channel Partner Enablement, Collaborating, Communication, Customer Centricity, Customer Relationship Management (CRM), Design Mindset, Medical Technology, Problem Solving, Product Knowledge, Product Marketing Sales, Sales Channels, Sales Support, Sustainable Procurement, Vendor Selection, Versatility