The Continuous Improvement Manager operates in a matrix organization and is responsible for leading functional and cross functional projects and activities to drive improved process and business performance and value to support J&J improvement strategies. They lead and support both global projects aligned to global functional strategy working closely with business leads, global process leaders (GPO/GPL/GEO) as well as lead or support regional continuous improvement efforts. This role is responsible for leading complex transformational and global projects, training and coaching leaders and functional candidates on operational improvement projects, executing project plan activities and increasing the effectiveness of services driving customer experience, process excellence and efficiency. They are responsible for creating and executing project charters and plans and adhering to budget, schedule and scope requirements. Additionally, they will work across regions and sectors, to ensure that improvements are identified and implemented globally.
The position will report into the Global Services Continuous Improvement Regional Lead.