[AMO] Sr Manager, Commercial Operations & Strategy

Enterprise Management Commercial Management People Leader

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Job Description:

1. Sales Operation

Leading sales data management to support sales activities for achieving BP, driving business for mid term

Responsible for Distributor management in terms of quality management, compliance (due diligence), and rebate contracts

Planning and execution of Sales Programs / Financial Programs for distributors & Hospital/Clinics with preparation and management of contract format Prepare Sales Incentive program based on BP to drive business

Plan and execute sales campaign to accelerate sales according to market situation and sales trends

Manage capital assets consignment (compliance / BP)

2. SFE

Analyze sales performance per accounts and provide periodical reports & insights to support Sales & Marketing strategy planning and execution with customer & market data collected.

Lead and enhance SFE & CRM data management & operation efficiency to achieve BP and drive business.

Deploy, optimize and maintain sales processes and tools to drive business strategies and initiatives.

3. Commercial Operation

Take a critical role in designing and monitoring commercial approach and translating strategic objectives into operational plans

Support local SCM by collaborating with Sales & Marketing, Planning and Deliver team and the other functions to maintain product supply and inventory at proper level based on BP

Set and manage commercial operation rules to optimize Shipment, Consignment, and Inventory management in order to prevent back orders and excessive inventory

Provide the constructive suggestions to improve efficiency in commercial operation, prioritize items to be improved, take leads for execution of projects, and track progress and results to make sure of improvement in customer satisfaction and efficiency of commercial operation.

Lead to introduce the global project relating commercial operation system (ex. EyeScan) in Japan

4. Strategic Planning & Execution

Work with Sales and Marketing and the other key functions in the organization to generate commercial strategy and business plan

Lead strategic planning initiatives, ensure successful execution by tracking progress and developing action plans for driving performance

Review and drive business performance by market & business insights development, opportunity & risk assessment

Develop KPIs and Generate business performance reports to monitor and improve business performance

5. People Development & Management in Commercial Excellence Organization

Build and provide the vision of organization

Maintain strong team engagement to deliver high quality, high performance and best results of the organization.

Develop and maintain healthy pipeline of successor of CommEx Organization

Provide development opportunity to individuals to help them grow to achieve long-term organizational goal.