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Senior Manager, Business Operations Ecommerce, Site Content Strategy

Develop and implement a comprehensive site content strategy to improve Walmart.com customer experience
Bentonville, Arkansas, United States
Senior
$90,000 – 180,000 USD / year
yesterday
Walmart

Walmart

A multinational retail corporation operating a chain of hypermarkets, discount department stores, and grocery stores.

Site Content Strategy Team Member

Join Walmart's eCommerce organization Site Content Strategy team as we build a legendary experience for Walmart's digital customers. This position is responsible for defining what our best-in-class site content strategy looks like and developing our playbooks to ensure consistent and high-quality digital experiences for the Walmart.com customer. This is an exciting opportunity for an individual who loves the challenge of building processes from scratch which will drive clarity and operational excellence, with the ultimate goal of improving the content customers consume on Walmart.com.

The location for this role is Bentonville, AR.

You'll make an impact by...

  • Leveraging a naturally inquisitive mindset and strong customer obsession to drive message strategy planning process translating business requests into a cohesive site content strategy that aligns to both our business priorities and customers' needs
  • Defining content strategy best practices to create consistent and repeatable site merchandising message execution processes and operational excellence across our site experience
  • Establishing key performance indicators (KPI's), tracking progress and building strategies to deliver and exceed targets
  • Working with tooling partners to define requirements for MMUI enhancements to streamline workflow, reduce manual process and drive operational efficiency
  • Leading communication with cross-functional partners to ensure alignment on strategy and execution
  • Implementing effective change management strategies across diverse teams, including ability to have crucial conversations with senior leadership
  • Having a natural curiosity to dig into business processes and provide solutions for efficiency
  • Cultivating an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices

Minimum Qualifications...

  • 5-7+ years experience in site merchandising and/or eCommerce project management experience

Preferred Qualifications...

  • ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related area

Primary Location...

702 Sw 8th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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Senior Manager, Business Operations Ecommerce, Site Content Strategy
Bentonville, Arkansas, United States
$90,000 – 180,000 USD / year
Operations
About Walmart
A multinational retail corporation operating a chain of hypermarkets, discount department stores, and grocery stores.