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Remote Customer Support Specialist (P&C) - Remote Eligible
Help customers navigate and modify their insurance policies effectively and efficiently.
Remote
Entry Level
$18 - 21 USD / hour
2 months ago
✨ About The Role
- The Remote Customer Support Specialist will respond to inbound calls from existing customers regarding their insurance policies.
- Responsibilities include processing service requests such as adding or removing vehicles and drivers, and sending policy documents.
- The role involves answering customer questions about existing insurance policies, coverages, and benefits.
- The specialist will work to retain customers by finding solutions for those considering cancellation of their policies.
- The position requires adherence to a specific schedule, with hours primarily in the Pacific Time Zone.
âš¡ Requirements
- The ideal candidate will have a strong customer service background, demonstrating enthusiasm and care in their interactions with customers.
- Experience in the insurance industry or familiarity with insurance policies will be beneficial for this role.
- The candidate should possess excellent communication skills, both verbal and written, to effectively assist customers.
- A proactive approach to problem-solving is essential, especially when working to retain policyholders at risk of cancellation.
- The ability to work independently in a remote environment while managing time effectively is crucial for success in this position.
Remote Customer Support Specialist (P&C) - Remote Eligible
Remote
$18 - 21 USD / hour
Support
About Jerry
Jerry makes it really easy to save time and money on car expenses.