Software Engineer - Core Product

Software Engineer - Core Product

PagerDuty is seeking a Full-Stack Software Engineer to join our diverse and customer-focused team!

In this role, you'll be working on our scheduling platform which is a core piece of our business to help organizations distribute on-call responsibilities across their teams. This is an exciting opportunity as you'll help us realize the long term vision for the product to build flexible and extensible scheduling capabilities powered by AI-native foundations. You'll architect and build a suite of highly available services, scalable databases and reliable data streams while pioneering agentic development practices that leverage AI as a first-class engineering partner. You will also have plenty of opportunities to partner with the product and design teams on shaping new products and features for our customers. The ideal candidate will have full stack experience with Java, and React and be responsible for promoting engineering excellence principles with our design, dev, test and release cycles.

Key Responsibilities

• From day one, you'll be designing, coding, testing and shipping backend applications or micro-services, APIs or front-end interfaces that ensure we deliver secure, highly reliable and scalable solutions to our customers.
• Since we own and operate what we build, you'll collaborate closely with engineers across teams.
• With 20,000+ global customers and growing, you'll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
• Participating in your team's on-call rotation, triaging and addressing production issues as they arise.

Basic Qualifications

• Minimum of 4 years of experience designing, building, and operating large systems with scalability, availability, and performance requirements.
• Development experience working on customer-facing and web-based systems.
• Demonstrated experience with Java/ Python, React, AI coding tools
• You have built or worked on a customer-facing product

Preferred Qualifications

• You have operational experience in a cloud technologies such as AWS
• You have operational experience with databases & tools (e.g. MySQL, Aurora, Kafka, NoSQL, applying software engineering principles to data problems, etc.)
• Experience building user-facing public APIs
• You've had experience designing & implementing distributed and highly available systems

The base salary range for this position is 113,000 - 190,300 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

This role is expected to come into our Atlanta office 2 days a week, so you can thrive in your new role and fully embrace being a Dutonian!

Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role.

What we offer

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.