Application Support Engineer – Equity Front Office IT

Job Title

Jefferies, the global investment banking firm, has served companies and investors for over 50 years. Headquartered in New York with its European head office in London and staff in over 30 global cities, the firm provides clients with capital markets and financial advisory services, institutional brokerage and securities research, and wealth and asset management. Jefferies provides research and execution services in equity, fixed income, foreign exchange, futures and commodities markets, and a full range of investment banking services including underwriting, merger and acquisition, restructuring and recapitalization.

Responsibilities

Part of a growing team in Asia supporting APAC equity trading desks across Hong Kong, Japan, Sydney, Singapore and India

Equity products covered: Cash, Portfolio Trading, DMA, DSA, Swaps and Convertible Bonds

Conduct business requirements analysis on Asia specific trading operations and work with vendors and in-house developers to deploy, upgrade and enhance systems in Asia

Part of the regional application support team to provide production support on the global equity trading platform and handle FIX connectivity issues related to clients, vendors and internal users

Work closely with regional and global teams on understanding business needs / new initiatives and define proposed solutions

Manage systems implementation and upgrade projects; liaise with vendors regarding change requests

Engage in technical discussions with vendors and in-house developers regarding business requests

Coordinate and participant in system implementation, upgrade and enhancements testing

Prepare application system flow, operation and user documentations

Person Specification

At least 5 years of experience in equity front office IT space with strong application support, project management and business analysis skills

At least 3 years of experience with Order Management System application, preferably the Fidessa Trading Platform

At least 3 years of experience in FIX protocol and applications, preferably ULLink client connectivity and order routine

Project management and implementation experience in regional front office trading platform for Asia markets is a strong advantage

Clear understanding of Asian equities order flow life cycle

Familiar with trading system workflow for both high-touch (single stock, basket trading, swap, converts) and low-touch (DMA and Algo) trading

Knowledge of Swap and Convertible Bonds trading is a strong plus

APAC market knowledge e.g. auction mechanism in HK/JP, short sell rules is an added advantage

Expertise in operating windows and Linux environment with good command of scripting language such as Shell, Perl, Python, etc.

Strong knowledge of monitoring tools – Nagios, Splunk, OTEL, Datadog

Strong knowledge of SQL and relational databased (Oracle, SQL Server, PostgreSQL) for troubleshooting, data investigation and performing production support analysis.

Able to independently manage multiple tasks, detail oriented, proactive, with strong sense of ownership and urgency

A strong team player able to collaborate across teams and comfortable working with equity front office users in a global operating model

Highly competent and effective in both verbal and written English communication