Appops Peopleapps Lead - oracle HCM

AppOps Peopleapps Lead-Oracle Hcm1

Location: Hyderabad, Telangana

Time Type: Full time

Must have 7+ year experience, at least one implementation and deep knowledge in Oracle HCM Applications technology, with at least 2 years in an AppOps or Peopleapps application lead role.

Strong knowledge of Oracle HCM Cloud modules and functionality.

Lead and oversee the full lifecycle of Oracle HCM applications, from planning and execution to monitoring, closure and post-go-live support. Proven experience in managing Business-as-Usual (BAU) operations is essential.

Lead the application operations (AppOps) for Oracle HCM Cloud, covering modules such as Core HR, Payroll, Talent Management, Recruiting, Time & absence and Compensation.

Manage the HCM production environment, including incident response, issue resolution, root cause analysis, and service improvement plans.

Understanding of regular system maintenance tasks, including Oracle patches, upgrade, regression testing, and release management.

Good understanding with integrations (e.g., Oracle Integration Cloud, REST APIs)

Lead a team of AppOps analysts and administrators, providing mentoring and support.

Collaborate closely with HR, IT, Payroll, and other business stakeholders to understand requirements and deliver solutions.

Partner with the HCM Functional and Technical teams to ensure end-to-end system reliability and performance.

Ensure compliance with internal IT controls and audit requirements.

Maintain documentation of operational procedures, system configurations, support issues, and resolution paths.

Identify opportunities for automation, system optimization, and user experience enhancements.

Support the implementation of new features and modules within Oracle HCM.

Working knowledge of ITSM tools (e.g., ServiceNow, Jira) and incident/change management processes.

Proven ability to troubleshoot complex system issues and coordinate across teams for resolution.

Should be familiar with Agile/Scrum methodologies.

Experience working in a global or matrixed organization.

Should be able to manage client calls and maintain regular cadence with the customer, including weekly service reviews and quarterly business reviews (QBRs)

PMP, PgMP, or Oracle certifications are considered an added advantage.