Head Of IT Services & Asset Management

Head Of IT Services And Asset Management

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Jacobs has a fantastic opportunity for a motivated Head of IT Services and Asset Management. This role is responsible for overseeing the strategic direction, management, and execution of IT services and asset management initiatives. This role encompasses a wide range of functions, including procurement, vendor management, financial management, human resources, governance, demand management, and asset management. The IT Services and Asset Management role ensures that IT resources are aligned with business objectives and that the organization leverages technology to drive innovation and efficiency.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs' offices/projects and remote locations enabling them to deliver their best work.

This position can be aligned to a Jacobs office based in the US but Dallas, Texas is the preferred location.

Key responsibilities include:

• IT Services:
• Procurement and Vendor Management:
• Reset contracts and introduce Quarterly Business Reviews (QBRs) to ensure maximum commercial value and quality services.
• Manage key vendors.
• Build and operate a user-pays model in partnership with finance to demonstrate the cost to the business and creating transparency on how costs are built and identify cost-saving levers.
• Technology Roadmaps:
• Key stakeholder in the development, execution and management of the business technology roadmaps to ensure the IT ecosystem is fit for purpose and supports business needs.
• Align technology investments with the overall IT budget, which looks out five years.
• Asset Management:
• Hardware and Software Asset Management (HAM and SAM):
• Oversee the management of IT HAM/SAM.
• Ensure accurate inventory tracking and compliance with licensing agreements.
• Implement asset management policies and procedures to optimize asset utilization and reduce costs.
• Integrate HAM/SAM into user pays model and procurement.
• Human Resources (HR):
• Capability Plan:
• Build and operationalize the capability plan to enhance the skills and capabilities of the IT team.
• Foster a positive and inclusive work environment that promotes collaboration and innovation.
• Governance, Risk and Compliance (GRC):
• Establish and manage IT governance frameworks aligned with industry standards.
• Perform IT risk assessments to identify vulnerabilities, threats, and control deficiencies.
• Ensure compliance with regulatory requirements.
• Support IT audits by coordinating evidence collection and managing remediation plans.
• Develop and maintain IT policies, procedures, and control documentation.
• Collaborate with InfoSec, DevOps, and IT operations to integrate risk and compliance into technical workflows.
• Conduct user awareness training on IT security, acceptable use, and compliance obligations.
• Track and report on IT risk metrics, audit outcomes, and compliance status to senior stakeholders.
• Drive continuous improvement initiatives across IT risk management and GRC tooling.
• Project Execution:
• Oversee project execution using Agile and Waterfall methodologies.
• Manage IT data governance and the Configuration Management Database (CMDB).
• Own the IT dashboard, providing a helicopter view of the IT function for all stakeholders.
• Demand Management:
• Process Implementation:
• Reset and implement the demand management process to ensure it has the right representation, is intuitive, and is fit for purpose.
• Ensure as part of Demand Management workforce/capacity planning is operational.
• Run the Demand Intake process including the operations board on prioritization.
• Ensure all parts of IT interact with the CMDB, (which is still to be built) through demand management.

Key deliverables include:

• Successful reset of procurement contracts and effective vendor management. Moving from tactical to strategic.
• Development and management of technology roadmaps aligned with the IT budget.
• Development of an asset reference plan with key IT functions and finance.
• Efficient management of IT assets.
• Implementation of the capability plan.
• Effective project execution and governance.
• Intuitive and fit-for-purpose demand management process.

Leadership attributes include:

• Visionary Leadership
• Strategic Thinking
• Effective Communication
• Emotional Intelligence
• Change Management
• Team Development
• Executive Presence
• Stakeholder Engagement
• Decision-Making
• Ethical & Inclusive Leadership
• Innovation and Agility
• Results-Oriented

Here's what you'll need:

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Extensive experience in IT management, including asset management, procurement, finance, and HR.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to develop and execute strategic plans.
• Experience with IT governance and risk management frameworks.
• Ideally, you will also have an advanced degree in Information Technology or Business Administration.

Jacobs' health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, one floating holiday, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $204,000.00 to $280,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.