Inside Sales Specialist

Inside Sales Specialist

We are JDE Peet's. We make a coffee for every cup and build brands for every heart.

JDE Peet's, part of Keurig Dr Pepper, is the largest 'pure-play' coffee and tea company in the world, serving approximately 4,400 cups of coffee per second in more than 100 markets. With headquarters in the Netherlands and driven by our strategy 'Reignite the Amazing', we focus on brand-led growth with three major pillars: Peet's, L'OR and Jacobs. For over 270 years, we have been inspired by our local icons, such as Douwe Egberts, Senseo®, Pickwick and Moccona.

We believe that great things happen with a cup of coffee. Together we create these moments every day, turning ideas into impact and possibilities into reality. At JDE Peet's, we work as one team, guided by our values: Dare to Amaze, Own It, Make It Simple and Win Together. Here you will find the freedom to innovate, the courage to take bold steps and the support to grow your career in an international environment.

The Out-of-Home segment of JDE Peet's delivers coffee and tea concepts to offices, government, healthcare and educational institutions, leisure and hospitality, in short, all institutions outside the supermarket channel. With our entrepreneurship, knowledge and rich tradition, we are a strategic partner for our customers. We think along with unique coffee and tea concepts and thus contribute to their goals in terms of sustainability and employee satisfaction.

What's in it for you?

Working at JDE Peet's means making an impact in a dynamic and ambitious environment. You work together with enthusiastic colleagues, celebrate successes and get plenty of opportunities to develop further. Everyone is focused on doing what is right – everywhere in the world. What you do here will be noticed.

The position is classified in salary group 7 of the Services CAO. In addition, you receive a comprehensive package of employment conditions appropriate to this role, including:

• 25 vacation days and 12 ADV days;
• Good pension scheme;
• Discount on our delicious coffee and tea products;
• Full public transport allowance from and to work;
• A bonus that can go up to 7%.

Are you ready to grow, challenge yourself and be part of an international team that celebrates successes together? Then JDE Peet's is the place for you!

Job Description

Are you a commercial professional with experience in sales and ready for your next step? Do you want to further develop yourself and work with A-brands like Douwe Egberts and Pickwick?

At JDE Peet's we are looking for ambitious sales professionals with relevant sales experience who want to take their next career step and make an impact within the fastest developing segment of JDE Peet's. In this role you will have the opportunity to take responsibility, develop yourself further and directly contribute to commercial growth.

What will you do?

You start in our Telesales qualification team, the heart of our commercial organization. Here you are the first point of contact for (potential) customers and play a key role in our growth. You follow up on online requests, inbound calls and prospects and ensure strong qualification and further development of commercial opportunities in the form of an appointment for an account manager.

In this phase you quickly build up your coffee, sales knowledge and communication skills. You have in-depth conversations with SME customers, learn to understand their needs and discover how you create value with our coffee and tea concepts. Thus you lay a solid foundation.

Grow into Account Owner

Show that you deliver results and develop quickly? Then you grow into the role of Account Owner. As an Inside Account Manager you become responsible for your own customer group (0–20 FTE). You manage and develop these customers independently, build lasting relationships and gain more responsibility and freedom in your work. How fast this process goes depends entirely on your experience and development.

What do we offer?

Learning on the job (70%) At our company you learn the most by doing. You start in a challenging environment where you have the space to grow, make mistakes and learn from them. You develop step by step from qualification to account management and expand your responsibilities as your experience and knowledge increase.

Coaching & guidance (20%) We believe in active coaching. From day one you will be assigned a mentor who has previously gone through the trajectory. In addition, there are regular coaching sessions with team leaders and you work in an open environment with experienced colleagues who give you tips & tricks that you can apply directly.

Training & development (10%) You attend training courses in sales and communication techniques, product knowledge and negotiation. Thus you build a solid foundation to be successful in any role within sales.

Job Requirements

At JDE Peet's you have the chance to really make a difference. You work hands-on and can make your mark, while working with a team driven by one common goal. We are an energetic and fast-growing company focused on what is really important. Here it counts: the courage to try new ideas, to think outside the box and to make an impact.

For the position of Inside Sales Specialist we are looking for someone with the following skills and experience:

• Minimum of a completed higher professional education;
• 1-2 years of sales experience, B2B experience is a plus;
• Commercial and results-oriented
• Ambition to further develop yourself in a professional sales environment

Additional Information

At JDE Peet's we strive for a better future, in which we authentically serve, reflect and embrace everyone. We believe in promoting a more diverse, fair and inclusive organization, where everyone feels comfortable being truly themselves and can harness their full potential. This means that we do not tolerate any form of discrimination based on race, ethnicity, gender, gender identity, sexual orientation, religion, nationality, age, disability or any other legally protected characteristic.

Throughout the entire career of our employees, diversity, equity and inclusion (DE&I) are central to our personnel processes. This enables us to ensure objectivity and eliminate possible biases, so that everyone has an inclusive experience on the workplace. Do not hesitate to contact us if you need any adjustments during the recruitment process.

Our efforts in this area have earned us the prestigious Catalyst Award, as well as the Fair Pay Leader certification in 2025, thanks to an unexplained pay gap between men and women of only 0.52%.

An online assessment and a pre-screening are part of the procedure.

JDE Peet's - now part of Keurig Dr Pepper – is the world's leading pure-play coffee company, with a presence in more than 100 markets. Guided by our 'Reignite the Amazing' strategy, we are focused on brand-led growth across three big bets: Peet's, L'OR, and our 10 strategically selected local icons led by Jacobs.

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