Office Assistant - Testing Services

Testing Administrator, Receptionist, And Clerical Support

Serves the Ivy Tech Community College - Lafayette Testing Services department in the roles of testing administrator, receptionist, and clerical support.

Major Responsibilities:

• Operate hardware/software needed to administer the various certifications and assessments, and to support these efforts according to established procedures
• Assist with the scheduling and registering of participants and/or proctoring a variety of assessments and certifications, which include, but are not limited to: VUE, CLEP, DSST, TEAS, Certiport, ATI, Kryterion, PSI, Metro, and Meazure Learning.
• Act as liaison between Systems Office Testing Services and Lafayette Testing Services to schedule candidates for a variety of statewide contracts which include, but are not limited to CNA, QMA, IDEM and IDHS exams.
• Assist in training proctors and maintaining proctor currency. Create testing instructions to be used by proctors in scheduling, administering, and tracking exams.
• Assist in the maintenance of confidential assessment/test results and proper documentation of tests and other records in coordination with the Testing Services staff
• Assist with the preparation and processing of certification/assessment materials, including but not limited to printing off, scheduling, and administering Distance Education, Make-up, and certification exams.
• Assist with the scheduling of Remote Distance Education Exams.
• Enter data into the appropriate Testing Services database
• Assist with the providing of information to Advising and Office of Admissions
• Order test vouchers and office supplies. Create and track purchase orders and payments to 3rd Party Vendors for vouchers and testing units.
• Assist in tracking payments from 3rd Party Vendors and billing for Testing Services.
• Serve as receptionist for Lafayette Testing Services.
• Direct students to the appropriate testing room.
• Answer incoming calls for the Testing Services Center.
• Answer questions or refer specific inquiries to the appropriate staff.
• Provide clerical support for Testing Services staff with such tasks as collating documents, mailings, faxing, file preparation, work requests, and other duties as assigned.
• Assist in maintaining a secure and safe Testing Services Center.
• Conduct all activities within established guidelines of the Family Educational Rights and Privacy Act (FERPA).
• Conduct all activities within the established guidelines of the Ivy Tech Testing Services Procedures Manual.

Benefits:

• Excellent benefits, including voluntary benefits: medical, dental, vision, retirement, life insurance, spouse/child life insurance, LTD, STD, Identity Guard, etc.
• Employer contribution annually to Health Savings Account.
• No waiting period to enroll in benefits. Coverage starts on day 1.
• Employer contribution to retirement plan. (10% of annual salary-employee contribution not required)
• Paid time off: vacation and sick time accrued bi-weekly.
• Paid holidays: 9 days plus winter break between December 25th and January 1st.
• Free tuition for employee and dependents.
• Professional Development opportunities.

Minimum Qualifications: Associates degree and two years of related experience are required.

Due to access of testing materials, current Ivy Tech Community College students may not be considered for the position.

Must have excellent spreadsheet and word processing skills, along with strong customer service skills, and be highly organized. Occasional evening hours are required.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.