Tool Service Technician

Tool Repair Technician

ITW Power Nailing is a division within the Construction Products segment, a global provider of premium nailing and fastening solutions. Our products are engineered to improve contractor productivity and elevate building quality across both new residential construction and remodeling projects. With trusted, category-defining brands like Paslode, we set the standard in wood-to-wood fastening systems—delivering performance, reliability, and productivity that professionals count on.

At ITW, we offer you a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

Purpose of the Role

As a Tool Repair Technician, you are responsible for performing repairs on products returned from the field to provide a fully functional unit that meets safety and quality standards. You play a critical part in ensuring customer satisfaction through reliable and efficient service.

We are looking for an individual that can collaborate effectively with team members and contribute to team discussions and continuous improvement initiatives.

Key Responsibilities

• Efficiently evaluate, repair, and refurbish core tools across product lines, meeting established throughput targets.
• Support the integration and service of newly introduced tools.
• Ensure high-quality repairs and refurbishments of tools, minimizing defects and rework.
• Uphold quality standards across the repair floor and support continuous improvement initiatives.
• Maintain a clean, organized, and hazard-free work environment.
• Perform accurate data entry into a computer system with minimal errors while ensuring documentation is complete and correct.
• Perform all tasks in accordance with established safety protocols and ITW health and safety standards.

Qualifications

• High school diploma or equivalent (GED)
• At least two years of relevant experience in roles requiring troubleshooting and mechanical aptitude.
• Experience with a variety of hand tools and measuring equipment
• Ability to perform and manage workloads independently
• Must be able to lift and/or move up to 18 lbs. and occasionally lift and/or move up to 70 lbs
• Detailed knowledge of all tools in the multiple lines serviced by the facility is a plus

Hours of Work

Monday – Friday – 6:00am to 2:30pm and OT when required

Compensation Information:

Illinois law requires pay information in job postings. The range for this position is $20.35 to $24.35 per hour. The pay rate will depend on the successful candidate's qualifications and prior experience.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local laws.