Field Service Engineer - Greater Dallas Region - Remote Eligible

MTS Test Systems Engineer

MTS designs, installs, and supports advanced test systems used by automotive, aerospace, biomedical, and industrial customers to evaluate the performance and durability of real-world products. In this role, you will work hands-on with these systems at customer sites, supporting equipment that engineers rely on every day in laboratory and test environments.

This position is based in Metro-Dallas and primarily supports customers across Texas, with occasional regional travel.

What This Role Looks Like

This is a field-based, customer-facing technical role focused on installing, maintaining, calibrating, and troubleshooting complex servo-hydraulic and electro-mechanical test systems at customer sites. You will work in laboratory and test environments using tools, test equipment, and diagnostic skills to restore and optimize system performance. Training on MTS-specific technology is provided, and strong hands-on technical aptitude is essential.

Travel: This role involves regular travel to customer sites, primarily within Texas, with occasional travel across the region. Travel is typically approximately 50-60%, with heavier travel during the first year due to onboarding and training, including time at MTS headquarters in Minnesota and regional training classes. Candidates should be comfortable with a travel-oriented role and interested in working in varied customer environments.

Major Areas of Accountability

• Install, maintain, calibrate, and repair computer-controlled servo-hydraulic and electro-mechanical test systems
• Diagnose issues across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and grips
• Troubleshoot mechanical, electrical, and control-system issues using hands-on diagnostic methods
• Perform calibrations independently for assigned customer systems
• Manage service documentation, assigned assets, and customer communication professionally
• Work directly with customer engineering and lab teams in a service-oriented environment
• Maintain technical training and compliance with MTS quality and safety standards

General Qualifications

• Experience in support and service
• Willingness to travel 50-60% of the time
• Must possess a valid driver's license and able to obtain automobile/liability coverage
• Good oral and written English communication skills
• Basic MS-Office computer and software skills
• Ability to work with high degree of personal discipline
• Problem solving and analytical business skills

Education & Experience

• BS deg. in Mechanical/ Electrical Engineering or relevant subject with a minimum of 1-3 years relevant experience.
• AA(Vo-tech) degree in a technical field or equivalent military training with a minimum of 4 years relevant experience; or 8 years relevant technical experience.

Since our people are our driving force, we provide competitive pay and benefits focused on supporting the physical, mental, and financial well-being of our colleagues and their families. Our total rewards package is broad and offers comprehensive support, from health, to retirement and financial stability. Specific benefits vary worldwide and are based on regional needs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to lift 10 pounds (4.6 kilograms), lift and/or move up to 50 pounds (22.7 kilograms) frequently, and lift and/or move more than 50 pounds (22.7 kilograms) occasionally. The employee will engage in pulling/pushing, carrying, and working above their shoulder. This role requires walking, standing, sitting, stooping (bending at the back/shoulders), squatting, kneeling, bending, and in rare cases climbing activities. The employee will be required to operate a motor vehicle as part of their remote working position. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus and troubleshoot defects or abnormalities in the work.

$30.00 - $40.00 per hour, commensurate with experience and qualifications.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.