Enterprise Infrastructure Cloud Services Engineer

Position Summary

Under the direction of the Manager of Hosting Services, the Cloud Infrastructure Engineer is responsible for the design, implementation, and support of Azure-based and on-prem infrastructure and services. This role ensures the stability, integrity, and efficient operation of cloud systems that support core organizational functions. The ideal candidate will have deep expertise in Azure IaaS and PaaS, automation, and cloud governance, and will play a key role in driving cloud adoption and optimization initiatives.

A successful candidate will be able to manage a hybrid cloud environment within our corporate governance and guidelines. This role will be a key contributor to the provisioning and administration of our hybrid-cloud infrastructure

Essential Responsibilities

• Support the team's objectives across local, global, and cloud data centers.
• Administer Azure IaaS and PaaS environments, ensuring systems are configured, optimized, and secure.
• Implement changes, upgrades, or decommissioning of cloud infrastructure in alignment with lifecycle and governance standards.
• Provide ongoing technical support for cloud and hybrid environments to ensure availability, performance, and cost-effectiveness.
• Collaborate with business and IT partners to design and deploy infrastructure solutions that meet evolving needs.
• Identify gaps or inefficiencies in current policies or procedures and recommend improvements.
• Monitor compliance with security standards and remediate any deficiencies.
• Participate in disaster recovery planning and testing activities.
• Troubleshoot infrastructure issues, resolve incidents and service requests, and document resolutions.
• Create and maintain operational documentation as needed.
• Support tools and platforms such as Microsoft SCCM, SCVMM, vCenter, and enterprise-grade storage systems (e.g., HPE 3PAR, Alletra, Dell Compellent, NetApp).
• Manage physical infrastructure including HPE and Dell blades, servers, and chassis.
• Contribute to the global backup process and remediation efforts.
• Maintain continuous availability of systems and contribute to ongoing improvement of infrastructure services.
• Automate routine tasks to improve efficiency and reliability.
• Participate in data protection planning and recommend improvements to backup and recovery solutions.
• Be an active team member, including participation in on-call rotation.
• Perform other duties as assigned by the Enterprise Infrastructure Manager

Position Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent experience (5+ years in infrastructure or cloud engineering roles).
• Proven experience administering Microsoft Azure environments, including IaaS, PaaS, and hybrid cloud solutions.
• Strong knowledge of Azure Active Directory, Entra IDand RBAC
• Proficiency in scripting and automation using PowerShell,Azure CLI, Bicep or Terraform
• Experience with Infrastructure as Code (IaC) and CI/CD pipelines.
• Familiarity with Azure Monitor, Log Analytics, and Security Center.
• Experience with backup and disaster recovery solutions in Azure.
• Knowledge of networking concepts including VPN, ExpressRoute, NSGs, and firewalls.
• Experience with Microsoft Defender for Cloud and compliance frameworks.
• Familiarity with Azure-native security tools and experience working within compliance frameworks (e.g., NIST, CMMC) preferred.
• Strong documentation and communication skills.