HR & Office Manager

Experienced Hr And Office Manager

Our client is seeking an experienced HR and Office Manager to support the HR function while overseeing office operations. The successful candidate will be responsible for managing HR-related tasks and projects, ensuring the efficient day-to-day running of the office, and fostering a positive work environment. This role will also focus on employee engagement, compliance with policies and procedures, and driving initiatives that align with the company's business goals.

Main Responsibilities

1. Support current and future business needs through the development, engagement, motivation, and retention of human capital.
2. Manage the full employee lifecycle, including recruitment, onboarding, offboarding, and training programs.
3. Contribute to the development and implementation of HR strategies in line with business objectives, covering areas such as recruitment, performance management, and employee engagement.
4. Act as a bridge between management and employees by addressing demands, grievances, and other issues.
5. Ensure compliance with labour laws and company policies while fostering a positive and collaborative workplace culture.
6. Oversee the performance appraisal process and provide HR metrics and reports to management.
7. Manage office operations including supplies, upkeep, event coordination, and supplier relationships.
8. Maintain office policies and budgets, ensuring smooth daily operations.
9. Provide management and the board with regular HR updates and reports.
10. Perform any additional duties that may arise.

Person Specification

Education, Qualifications, and Experience

• Relevant tertiary or post-secondary academic qualifications.
• 3 to 4 years of experience in a similar role.

Knowledge, Skills, and Abilities

• Strong communication, interpersonal, and leadership skills.
• Solid knowledge of HR operations, processes, and analytics
• Up-to-date understanding of labour law, rules, and regulations.
• High computer literacy with a strong technical background and understanding of the mobile messaging industry.
• Analytical and strategic mindset with strong project leadership capabilities.
• Excellent time management and work ethic.
• Target- and objective-driven, with the ability to set goals, track progress, and motivate others.
• Proactive in taking responsibility and resolving issues in a timely manner.
• Collaborative approach with the ability to work effectively across teams and departments.