Office Services Associate

Service Specialist

The Service Specialist will be responsible for performing services provided on-site in a highly professional environment. Services provided include but are not limited to: business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, reception, and administrative support.

IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. IST Management Services was selected as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work for, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We're a proud partner of the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list.

Hours: Monday-Friday 8:00 AM – 5:00 PM with flexibility pending on workloads

Location: Pittsburgh, PA 15219

Benefits Include: Paid Holidays and Paid Time Off!, Medical, Dental, Vision, STD, LTD, Life, 401k, Identity Theft Protection, AD&D, Pet Insurance, and Bonus Incentives

Compensation: 15.00 – 15.00 USD/hr + Bonus Opportunities!

Responsibilities

The Office Services Team Member will be responsible for maintaining the highest levels of customer care while demonstrating a friendly and cooperative attitude, in addition to:

• Operating mailing, copy and fax equipment
• Processing Shipping & Receiving
• Inventory and Ordering of supplies
• Pick-up and deliver mail, parcels, copy/print jobs and faxes to customers
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines

Qualifications

The Hospitality/Copy/Mail Team Member will possess excellent communication skills both verbal and written, is effectively able to work independently and in a team environment, in addition to:

• Must have access to reliable transportation
• High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
• Customer Service/Hospitality/Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Lifting up to 55 pounds