Mailroom Customer Service Specialist

Mailroom Clerk

We are seeking a Mailroom Clerk to deliver mail and packages on foot to various departments within our office building. The successful candidate will also be responsible for processing outbound FedEx and UPS shipments. This is an entry-level position, and no prior experience is required. However, the ideal candidate will be able to provide a high level of customer service, be reliable, and have a strong attention to detail.

Benefits include free parking on site, opportunity to work with a dynamic and growing company, collaborative and supportive work environment, and comprehensive medical, dental, vision, STD, LTD, life, 401k, and paid time off.

What We Offer includes a competitive hourly rate of $17/hr, opportunities for professional growth and development, and a positive and inclusive work environment.

Responsibilities

• Deliver mail and packages on foot to various departments within the office building
• Process outbound FedEx and UPS shipments
• Provide excellent customer service to employees
• Maintain a clean and organized mailroom area
• Tasks as assigned

Qualifications

• Must have access to reliable transportation to and from work
• High school diploma or GED - College degree is a plus and allows a fast track plan to management
• Professional appearance and demeanor
• Windows environment PC skills
• Ability to effectively work individually or in a team environment
• Lifting up to 55 pounds; walking, sitting, standing for extended periods
• Excellent customer service skills and ability to interact with employees at all levels
• Reliable and punctual with a strong work ethic
• Ability to work in a fast-paced environment and prioritize tasks effectively

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.