Law Firm - Reception/hospitality/office Services

Receptionist/Hospitality Specialist

We are seeking a Receptionist/Hospitality Specialist to join our team at IST Management Services! Ideal candidates will have relevant receptionist experience, customer service and a desire to grow their professional career in business services. We are committed to both excellence for our clients and upward mobility for our employees.

Location: Downtown Pittsburgh. Very convenient location to public transportation!

Schedule: Monday - Friday 8:00am - 5:00pm. Limited evenings as needed to support client events

Compensation: $18.00 - $20.00 USD per hour

Benefits: Paid Time Off, Paid Holidays, Medical, Dental, Vision, STD, LTD, Life, 401k, and Bonus Incentives!

IST Management is a business process outsourcing and e-Discovery company. We have over 1,800 employees and have been in business for over 25 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We've been honored as one of the Nation's Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we've made the INC 5000 list. We're a proud partner of the Military Spouse Employment Partnership through our nation's Department of Defense and have joined them in their "Hiring Our Heroes" mission which seeks to hire 100,000 active and former service members in 2020.

Responsibilities

The Receptionist will provide coverage for the front desk, and support the hospitality team in coordinating firm events - both internal and for clients.

1. Serve as the first point of contact for a Law Firm and check in all guests
2. Assist with the coordination of the conference center; Scheduling meetings, setting up the rooms, and coordinating with vendors
3. Perform general office services: processing incoming/outgoing mail and packages; copy/print/scan services; inventory and supply management
4. Maintain a professional appearance and provide a positive company image (exceptional interpersonal and phone skills are a must)
5. Provide administrative support, as needed; Utilization of Microsoft Office to include Word, Excel, and Outlook

Qualifications

Ideal candidates will have relevant receptionist experience, customer service and a desire to grow their professional career in business services.

• High school diploma or equivalent (GED) is required
• Proficient knowledge of Microsoft Office (Microsoft Word, Excel and Outlook), and computer and Internet savvy
• Must be prompt, responsible, reliable and maintain confidentiality
• Must have attention to detail and critically think through and resolve problems
• Must have customer service skills, and be able to maintain a consistent, high level of service
• Reliable transportation to and from work
• Willingness to cross-train for other job functions

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.